[Hiring] Senior Director of Operations @Western Veterinary Partners

Role Description

Western Veterinary Partners (WVP) is seeking a highly experienced Senior Director of Operations to support a national portfolio of approximately 40+ joint venture veterinary (JV) hospitals. This high-impact, field-based leadership role requires an accomplished multi-site operator who can quickly assess performance, build credibility with veterinary partners, and drive measurable operational and financial results across a highly visible national portfolio. The ideal candidate is a decisive, collaborative general manager who can analyze P&Ls, advise veterinarian-owners, coach hospital leaders, and lead rapid performance-improvement initiatives through strong judgment, executive presence, and influence. The position requires approximately 80% travel nationwide.

Job Responsibilities

• Lead the operational performance of approximately 40 joint venture veterinary hospitals across the United States.
• Serve as a trusted advisor to joint venture partners while maintaining clear accountability for operational execution and financial results.
• Identify performance gaps, establish focused action plans, and drive rapid, sustainable improvements in:
  • Revenue growth
  • Veterinarian hiring
  • Productivity
  • Client experience
  • Profitability
  • Organizational health
• Strengthen hospital-level leadership and support the integration of new joint ventures.
• Coordinate resources across WVP’s functional departments.

Joint Venture Partner Leadership

• Build trusted relationships with JV partners, veterinarian-owners, medical leaders, and hospital teams.
• Align local partner, hospital, client, and WVP priorities through transparent communication and fact-based decision-making.
• Navigate complex partner dynamics while preserving clinical autonomy, local identity, and shared business objectives.

Financial Growth and Integration

• Own revenue, profitability, budgeting, forecasting, and overall financial performance across assigned joint ventures.
• Identify opportunities to improve:
  • Provider capacity
  • Client growth
  • Pricing
  • Labor efficiency
  • Service mix
  • Operating margin
• Lead the onboarding and integration of new JV hospitals, establishing early alignment and a clear path to value creation.

Talent, Leadership, and Culture

• Coach hospital and medical leaders to strengthen execution, accountability, financial management, and team performance.
• Partner with leaders to recruit, retain, engage, and develop veterinarians and other critical talent.
• Build succession plans, address performance issues, and foster a culture of collaboration and continuous improvement.

National Portfolio Leadership

• Establish consistent operating rhythms across 40+ JV hospitals and prioritize resources based on performance, risk, and opportunity.
• Provide executive leadership with clear assessments of business performance, partner relationships, and required actions.
• Identify portfolio-wide trends, scale successful initiatives, and contribute to enterprise strategy and operating standards.

Qualifications

• Bachelor’s degree required; advanced business or healthcare degree preferred.
• 15+ years of progressive multi-site operational leadership experience, including five years at the senior leadership level.
• Demonstrated success overseeing 30+ large operating locations across a geographically dispersed portfolio; experience with 40+ preferred.
• Significant P&L leadership, including budgeting, forecasting, labor management, and performance improvement.
• Experience within joint venture, partnership, founder-led, or decentralized operating models.
• Proven ability to influence autonomous professionals, including veterinarians, physicians, and business owners.
• Track record of driving measurable results through rapid growth, integration, operational change, or transformation.
• Strong financial and strategic acumen, executive presence, communication skills, accountability, and ability to manage competing priorities independently.

Location and Travel Requirements

• This is a national, field-based position.
• Candidates must live within reasonable access to a major commercial airport, preferably in the Central or Eastern US.
• Approximately 80% travel is required throughout the United States.
• Travel will include frequent flights, driving, overnight stays, and occasional weekend activities.
• Additional travel to WVP’s Denver headquarters and company meetings on a quarterly basis.
• Candidates must be comfortable maintaining a highly visible onsite presence across a geographically dispersed portfolio.

Benefits

• Competitive compensation, including a salary range of $180,000 - $225,000 + bonus.
• Comprehensive benefits package, including:
  • Medical, dental, and vision benefits
  • Vacation
  • Sick leave
  • 401(k)
  • Other benefits depending on location
• Paid sick leave, health emergency leave, and similar benefits programs as required under applicable law.