[Hiring] Senior Associate Operations @Mashreq

Role Description

The incumbent will be responsible for processing Payments, Fund Transfer both USD and local currency under IRU as per Bank’s internal policies, SOP’s/OPM’s/ADM’s as well as relevant ICC guidelines applicable and authorizing/inputting the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments.

• All processing should be as per SOP/OPM’s and UCP/ISBP/URC as applicable and charges recovery to be as per the extant guidelines.
• Handle payment messages such as MT103, 202 both incoming and outgoing.
• Knowledge in CHIPS and FED payments and SWIFT investigations.
• Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages.
• Ad-hoc tasks given by the Team Head.
• Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
• No revenue leakage.
• No outstanding reconciliation entries pending in Nostro or Internal accounts.

Qualifications

• Bachelor's Degree.
• Relevant working experience in Trade Operations.
• Experience in handling cross border Payments including expert level knowledge of MT 100 series, MT 200 series and MT 700 series is a must.
• Strong communication skills and interpersonal skills.
• Proficiency in MS Office (Word and Excel).
• Attentive to details, strong analytical skills and interpersonal skills.
• Able to work under pressure, have excellent organizational skills and good team player.

Behavioral Competency

• Analytical Thinking: Level 3
• Customer Focus: Level 4
• Commitment to results: Level 4
• Attention to detail & Quality: Level 4
• Interpersonal Relationships: Level 4