[Hiring] Regional Service Manager @Anord Mardix

Role Description

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Regional Service Manager.

Reporting to the Field Service Manager, the Regional Service Manager manages all Field service technicians within the defined region and works with the Customer support group on scheduling, planning, and coordinating field service technicians and Field Support groups as we design, assemble, install, and service power distribution equipment in compliance with applicable standards.

What a typical day looks like:

• Plans, directs, and coordinates the activities of field services to continually improve operational planning and processes to install and service electrical distribution equipment in accordance with cost, quality, safety, and quantity specifications. May require responding to issues during non-work hours on weekdays, weekends, and holidays.
• Reviews field service schedules as part of planning for future and ongoing projects to make decisions concerning staffing requirements, work procedures, or assignments, considering budgetary limitations and time constraints.
• Plans and establishes work schedules, assignments, establishes scopes, and priorities to meet goals and improve department efficiency and utilization. Maintains startup procedures and updates them as needed for accuracy and completeness.
• Completes meetings to review safety, quality, and production issues with their teams.
• Manages and develops field service personnel through appropriate internal/external training, involvement, delegation, and regular reviews of performance.
• Develops and leads the field service teams using expertise and developing high-performance behaviors, identifying technical/resource requirements and proposing solutions to rectify.
• Collaborates with other departments to integrate production with business systems or processes and resolves issues that may impact the organization.
• Works with field service team to resolve problems concerning design, adherence to specifications and/or required standards, and related issues.
• Responsible for ensuring adherence to all corporate, external, and appropriate regulatory requirements.
• Works with Engineering/PM’s to provide MOPs for site work when required.
• Reviews and approves Tech’s monthly expense reports.
• Manages technician time through Kronos.
• Based on these opportunities, implements continuous improvement projects to a validated conclusion.
• Proactively works to eliminate waste and adds value to all processes. Ensures assigned employees adhere to all relevant health and safety regulations and perform work practices that are safe and in a clean work environment.
• Ensures assigned employees adhere to company policies and rules, and, when necessary, enacts necessary discipline processes up to and including written warnings in conjunction with supervision and Human Resources. Also provides further support and participation when escalation is required.
• Coaches, mentors, and trains their techs through a combination of field and factory support.
• Serves as the first line of defense for questions (when applicable) that their techs may have. This will help in determining what training or additional resources the technician needs.
• Additional duties as required.

Qualifications

• A minimum of a bachelor’s degree in engineering or related field and the equivalent of 3 - 5 years’ experience working in power distribution industry and/or service environment with demonstrated knowledge and proficiency in engineering operations, or High School Education or GED and equivalent of 5 - 8 years of practical work experience. Power distribution experience is a plus.
• Knowledge of principles and process for providing supervision and leadership with considerable experience supervising, managing, and motivating employees in a manufacturing setting.
• Strong technical understanding of power distribution equipment and related standards.
• Familiarity with the development and implementation of work instructions.
• Good computer skills, including Microsoft Office Suite, etc.
• Ability to travel up to 60% of the time.

Benefits

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Application Deadline

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job Posting Start Date: 10-26-2026

Job Posting End Date: 12-26-2026

Salary Information

The base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity.

$95,900.00 USD - $131,900.00 USD Annual

Job Category

Operations

Relocation

Eligible for domestic relocation only

Sponsorship

No

Equal Opportunity Employer

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process.