[Hiring] Power Support Manager @EquipmentShare

Role Description

The Power Support Manager is responsible for leading nationwide service operations for the Power Solutions fleet, with a primary focus on maximizing equipment availability, minimizing downtime, and ensuring timely, cost-effective maintenance and repairs.

• Maximize available OEC by reducing equipment downtime, accelerating repairs, and returning assets to rental-ready condition.
• Manage nationwide service personnel, including commissioning technicians, service writers, and maintenance technicians.
• Oversee corrective repairs, major component replacements, and equipment rebuilds.
• Ensure accurate work-order documentation, repair tracking, technician assignments, and timely completion of service activities.
• Coordinate troubleshooting, commissioning, equipment startups, and complex repairs with internal technical teams and OEMs.
• Coordinate parts availability, warranty claims, outside repairs, and OEM support to minimize repair delays and control costs.
• Prioritize technician deployment and service activities based on equipment availability, customer needs, and operational demands.
• Establish and monitor service KPIs, including equipment downtime, repair turnaround time, and technician productivity.
• Develop standardized service procedures, maintenance practices, and reporting across the national fleet.

Qualifications

• Strong understanding of diesel and natural gas generators, electrical power systems, and associated support equipment.
• Demonstrated ability to manage geographically dispersed service teams.
• Experience with maintenance planning, work-order systems, fleet management, and OEM relationships.
• Strong operational leadership, problem-solving, and organizational skills.
• Ability to travel nationally as required.

Requirements

• High School Diploma or Equivalent Education.
• At least 10+ years of experience managing service operations for industrial power generation, rental equipment, or similar heavy equipment.
• Ability to travel up to 25% of the time as business needs require.
• Must be able to sit for prolonged periods at a desk and work on a computer.

Benefits

• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous PTO + paid holidays.
• 401(k) + company match.
• Gym membership stipend + wellness programs (earn PTO and prizes!).
• Company events and quarterly team activities.
• 16 hours of paid volunteer time per year — give back to the community you call home.
• Career advancement, leadership training, and professional development opportunities.