[Hiring] Overnight Operations Specialist @PlaneSense, Inc.

Role Description

Be the calm, confident voice behind seamless overnight flight operations. At PlaneSense, Inc., every successful flight begins with a team of detail-oriented professionals working behind the scenes to support our aircraft, crew members, and clients. Our Integrated Operations Center is the operational nerve center of the organization, helping keep a dynamic aviation operation moving safely, efficiently, and with exceptional service.

PlaneSense, Inc. is seeking IOC Overnight Operations Specialists to support overnight flight operations within our Integrated Operations Center. In these roles, selected candidates will:

• Monitor assigned trips and aircraft.
• Coordinate logistical details.
• Support crew and client needs.
• Help ensure operational decisions are aligned with safety, service, compliance, and efficiency.

These opportunities are ideal for dependable, resilient, and resourceful professionals who are comfortable working overnight hours, weekends, and holidays as part of a mission-focused aviation operations team.

If you thrive in a fast-paced environment, enjoy solving problems in real time, and take pride in delivering outstanding service during the quiet hours when precision matters most, these opportunities could be a great fit for you.

Qualifications

• Strong critical thinking and creative problem-solving skills.
• Excellent verbal and written communication skills.
• A high level of independence, accountability, and attention to detail.
• Resilience, professionalism, and the ability to manage multiple priorities.
• A customer service mindset and the ability to support clients, crew members, and team members with care and urgency.
• Comfort working overnight shifts, including weekends and holidays.
• Proficiency with Microsoft Office, Windows, internet browsers, and the ability to learn additional software systems.

Requirements

• Bachelor’s degree or equivalent experience preferred.
• Minimum of three years of experience in a service industry required.
• Minimum of three years of experience in a direct client-facing role required.
• Aviation operations experience preferred.
• PlaneSense IOC experience preferred.

Work Environment & Schedule

These roles are based in the PlaneSense Integrated Operations Center in Portsmouth, NH and require frequent computer and phone use. Highly qualified candidates may be considered for remote work. The overnight schedule consists of four consecutive 10-hour shifts, 8:00pm–6:00am, and may include weekends and holidays. The work can be fast-paced at times, requiring focus, sound judgment, and the ability to manage competing priorities.

Benefits

• Clean work environment.
• Excellent benefit programs.
• Competitive compensation.

Company Description

At PlaneSense, you will be part of a collaborative aviation team where safety, service, professionalism, and teamwork are at the center of everything we do. These opportunities allow selected candidates to make a meaningful impact every shift by helping support the people, aircraft, and clients that keep our operation moving.