[Hiring] Order Management Associate @Fresh Prints

Role Description

Support the Order Processing team for a New York-based Startup!

You will join the Order Processing team which handles a very crucial part of the business and is responsible for ensuring that the right product is delivered to our customers. You will be reporting to one of our Operations Managers and you will be working on a set of unique orders every day, each posing logistical challenges that you’ll have to work through.

This role has an impact on the following:

• How to coordinate the logistics campaigns that generate millions of dollars in revenue involving overseas & domestic vendors
• How to reduce costs & increase our profit margins for a given order
• How to deliver an order in 5 days if the standard turnaround time is 10 days

We’re looking for someone who can think on their feet, isn’t afraid to take on challenges on a day-to-day basis, and is high on energy.

Responsibilities

• Processing all the orders assigned to you promptly
• Navigating through the logistical challenges posed by each order to find an optimal solution
• Coordinating order timelines with Campus Managers/Clients/Vendors/Decorators to ensure that everyone is on the same page
• Working on projects/campaigns as and when required

Qualifications

• 2-6 years of experience in Operations/Logistics
• Strong analytical and organizational skills
• Able to work on complex tasks under tight timelines
• Able to make decisions without direct supervision
• Fluent in English
• Excellent communication skills

Personal Attributes

• Strong attention to detail
• Goal-Driven
• Proactive
• In love with challenges
• Calm under pressure
• Open to change

Benefits

• Between $750 per month (adjusted for experience), with $80 night shift allowance
• Health insurance
• Learning opportunities
• Working in a great culture
• 2-month paid Sabbatical for eligible employees

Working Hours

• Either 10 AM - 7 PM EST or 2 PM - 11 PM EST, exact shift timings will be assigned upon hire

Location

• Work from Home/Remote

Fresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.