[Hiring] Operations & Program Integration SME @Prometheus Federal Services

Role Description

Prometheus Federal Services (PFS) is seeking an experienced VA Operations & Program Integration Subject Matter Expert (SME) to support large-scale transformation initiatives within the Veterans Health Administration (VHA), including:

• Enterprise patient scheduling
• Digital health modernization
• Cross-functional operational improvement efforts

This role will serve as the connective tissue across government stakeholders, contractors, technology vendors, and implementation teams. The successful candidate will provide:

• Strategic program integration
• Operational governance
• Business process oversight
• Project management support

The ideal candidate brings deep knowledge of VA operations, healthcare transformation, and the ability to operate effectively at the intersection of business, technology, and program delivery.

Qualifications

• Bachelor's degree from an accredited institution.
• Minimum of ten (10) years of professional experience supporting federal healthcare programs, with a strong preference for Veterans Affairs experience.
• Minimum of seven (7) years of experience leading program management, operations modernization, business transformation, or strategic integration efforts.
• Demonstrated experience supporting complex, multi-stakeholder initiatives involving government, contractor, and technology vendor teams.
• Experience supporting enterprise healthcare technology implementations, digital transformation programs, or large-scale operational improvement initiatives.
• Knowledge of Veterans Health Administration (VHA) operations, healthcare delivery models, governance structures, and business processes.
• Experience facilitating executive-level governance forums and presenting to senior government leadership.
• Strong business process analysis, operational assessment, and requirements management skills.
• Experience developing and maintaining project plans, schedules, governance artifacts, risk management documentation, and executive reporting products.
• Ability to synthesize complex operational, technical, and organizational information into actionable recommendations.
• Proficiency with Microsoft Office 365 applications, including Word, Excel, PowerPoint, Teams, SharePoint, and Visio.
• Excellent written and verbal communication skills with the ability to effectively engage executive, operational, technical, and frontline stakeholders.
• Ability to work independently and effectively within multidisciplinary teams in a fast-paced environment.
• Ability to work in the U.S. indefinitely without sponsorship.
• Ability to obtain a public trust.

Requirements

• Master's degree in Healthcare Administration, Public Administration, Business Administration, Information Systems, or a related field (preferred).
• Experience supporting Enterprise Patient Scheduling (EPS), community care, direct care, veteran self-service platforms, or healthcare scheduling operations (preferred).
• Project Management Professional (PMP), Lean Six Sigma, Certified Scrum Master (CSM), Prosci, or similar certification (preferred).
• Experience supporting VHA, VBA, OIT, or other federal healthcare organizations (preferred).
• Familiarity with Agile delivery methodologies, portfolio management processes, and enterprise governance frameworks (preferred).
• Experience coordinating large contractor ecosystems, system integrators, and/or enterprise technology vendors (preferred).

Benefits

• Health, dental, and vision coverage
• Flexible spending accounts
• Disability and life insurance
• Retirement plan
• Paid time off
• Other programs to support employees and their families

Compensation & Benefits

The posted salary range is the company’s good-faith estimate for this role. PFS benefits and compensation are determined by various factors, including, but not limited to, location; the individual's particular combination of education, knowledge, skills, competencies, and experience; as well as contract and organizational requirements.

Salary Range: $110,000 - $130,000

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other status protected by law.

Accommodations

PFS is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application or interview process, please contact us at [email protected]. Reasonable accommodations are available to ensure applicants with disabilities have equal access to the hiring process, in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Workplace Health, Safety, and Compliance

This position may be subject to client-specific or government-mandated vaccination, health, or safety requirements, which may change over time.

Texting Privacy Policy and Information

Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Message frequency will vary depending on the application process. Msg & data rates may apply. Opt out at any time by texting "stop".