[Hiring] Operations & Procurement Specialist @EX Squared

Role Description

We are looking for an Operations & Procurement Specialist to support a growing direct-to-consumer company that produces and delivers fresh, human-grade dog food through a subscription model.

In this individual contributor role, you will help ensure that the company remains stocked, organized, and on schedule. You will oversee the operational process from raw-material planning and procurement through inventory management, freight coordination, and the successful fulfillment of customer orders.

The ideal candidate is highly organized, analytical, detail-oriented, and comfortable managing multiple orders, suppliers, shipments, and operational priorities in a fast-paced remote environment.

Qualifications

• One to three years of professional experience in operations, procurement, supply chain, inventory planning, or a related area.
• Advanced Excel skills, including pivot tables, lookup functions, and forecast-model development.
• Experience working with an e-commerce platform, ideally Shopify.
• Strong analytical, organizational, and problem-solving skills.
• Excellent attention to detail and commitment to data accuracy.
• Clear written and verbal communication skills.
• Ability to work independently and productively in a remote environment.

Requirements

• Build and maintain weekly and monthly demand forecasts based on subscription data, growth trends, and promotional activity.
• Translate demand forecasts into purchasing and production plans.
• Place and track purchase orders for ingredients and packaging materials.
• Compare supplier quotes and maintain accurate information regarding costs, lead times, and minimum order quantities.
• Monitor inventory levels and weeks of supply across different locations.
• Identify potential inventory shortages or excess stock and communicate risks early.
• Maintain accurate inventory records and support inventory reconciliation.
• Oversee subscription fulfillment and ensure orders are shipped accurately and on time.
• Investigate and resolve fulfillment issues in Shopify.
• Coordinate with internal teams regarding delays, substitutions, and other customer-impacting issues.
• Book and manage inbound and outbound freight, including temperature-controlled shipments.
• Compare carrier rates and track shipments through final delivery.
• Prepare weekly reports covering inventory, fulfillment performance, forecast accuracy, freight expenses, and purchasing activity.
• Identify recurring operational problems and develop improved spreadsheets, templates, and AI-assisted workflows.

Benefits

At EX Squared, we believe in building strong, collaborative teams that create meaningful impact. You will have the opportunity to support the operations of a growing international business, collaborate with talented professionals, and contribute directly to improving processes, customer fulfillment, and operational performance.