[Hiring] Operations Officer @International Civil Society Centre

Role Description

We are looking for a reliable and hands-on Operations Officer (m/f/d) to help keep the International Civil Society Centre running smoothly. You will coordinate a range of operational processes across the organisation, including:

• Finance administration
• IT
• HR administration
• Governance support
• Office operations and practical arrangements

This is a varied role in a small, international organisation. You will work with colleagues across the Centre, external service providers, and advisers to ensure that everyday processes are handled carefully, on time, and with clear communication. You will also contribute to improving workflows and support event and programme logistics when needed.

The role is suited to someone who enjoys creating the conditions for an organisation to work effectively, can keep track of several tasks at once, and follows things through without needing every step to be directed. We welcome applications from candidates at different stages of their professional journey, including those looking to build on their initial experience and those who already have experience in operational roles. What matters most is a hands-on approach, a willingness to take responsibility, and an interest in supporting a small, international organisation.

The position is planned at 75–100% FTE (30–40 hours per week). We are also open to discussing a job-share arrangement. The Centre operates on a remote-first basis, and the post holder can be based anywhere in Germany, provided they have the right to work in Germany. They should be available to attend in-person meetings in Berlin approximately once a month.

Qualifications

• Practical experience in operations or operational administration.
• Strong organisational skills and attention to detail.
• A hands-on, solution-oriented approach.
• Excellent communication skills.
• Confidence using digital tools and systems.
• Fluent English and at least intermediate German (B1/B2 or equivalent).
• The right to work in Germany.

Requirements

• Coordinate day-to-day operational processes.
• Administer IT systems, including Microsoft 365.
• Maintain organisational records and documentation.
• Manage the operations budget.
• Process invoices and payments.
• Coordinate routine HR administration.
• Organise meetings of the Board of Trustees.

Benefits

• Broad, practical experience across operations, finance, HR, and governance.
• Family-friendly and flexible home working arrangements.
• Full salary compensation for up to 5 child sick days per child.
• Flexible working hours around a core time (10 am – 3 pm).
• 30 days of annual vacation.
• Financial support towards the Deutschlandticket or Urban Sports Club subscription.
• Professional development opportunities.
• Regular team events on- and offline.