[Hiring] Operations Manager / Integrator @Natural Elements Painting & Repair

Role Description

The Operations Manager / Integrator will drive implementation, accountability, systems, financial administration oversight, and NEPR's operating rhythm. You'll directly supervise our Financial Admin and part-time Implementation Admin while coordinating with Production, Sales, Estimating, and other team members on agreed projects, budgets, systems, and processes.

• Track commitments, identify problems early, facilitate meetings, manage quarterly priorities, oversee system implementations, improve processes, and ensure people follow through on agreed results.
• Success means priorities get completed, systems remain reliable, accountability is clear, and less routine coordination and follow-up falls back onto company leadership.

Qualifications

• Demonstrated experience leading and developing team members.
• Proven ability to establish KPIs, manage performance, and hold people accountable.
• Strong project and implementation management skills.
• Experience managing budgets, financial administration, or financial reporting processes.
• Experience coordinating consultants, vendors, or technical providers.
• Practical Pipedrive or similar CRM experience.
• Strong Google Sheets and Google Workspace skills.
• Comfortable managing AI, automation, and technology implementation projects.
• Experience creating SOPs, processes, onboarding, or training materials.
• Highest-level English communication skills required, both written and spoken.
• Comfortable leading meetings and difficult accountability conversations.
• Strong organization, judgment, problem-solving, and follow-through.
• Ability to work independently and manage multiple priorities remotely.
• Reliable computer, high-speed internet, and backup plan for internet or power outages.

Requirements

• Operations management, Integrator, project management, or business operations experience.
• Construction, painting, home services, or other project-based service experience.
• Familiarity with EOS or similar operating systems.
• Experience implementing or administering Pipedrive.
• Experience with AI and automation tools.
• Familiarity with Slack, Connecteam, PaintScout, Procore, BuildingConnected, Autodesk, or similar systems.

Benefits

• 10 days paid time off per year.
• 7 paid holidays per year.
• Remote work.
• Training and professional development opportunities.
• Significant ownership over systems, implementation, and operational improvement.

Company Description

Natural Elements Painting & Repair (NEPR) is a growing U.S.-based commercial and residential painting and repair company focused on quality service, strong relationships, and continuous improvement.