[Hiring] Operations & Finance Manager @JobRack

Role Description

A hands-on Operations & Finance Manager to make a growing fashion group more profitable, better run and less dependent on its founder.

We're a growing fashion group with two businesses across the US and Peru. Our clothing brand sells direct to consumers online, on Shopify with a big paid ads engine behind it, and to retailers through wholesale. Our manufacturing operation in Peru makes our own products and private-label products for other brands, and a general manager runs it day to day. Across three entities we have about 80 people: full-time employees, contractors and fractional specialists.

Your mission: make the business a more profitable machine that doesn't depend on the founder to keep it running.

• Understand and improve profitability: Analyze gross and contribution margins, inventory efficiency, labor productivity and profitability by channel, product and customer.
• Cut costs and protect margins: Review every expense across the group and cut what isn't needed.
• Own cash flow and financial operations: Work closely with our bookkeeper and general manager in Peru to ensure accuracy in financial reporting.
• Set KPIs and hold people to them: Build clear KPIs for each department and key role.
• Replace manual work with AI and automation: Audit repetitive work and build AI agents and automated workflows.
• Build reliable operating systems and documentation: Create clear SOPs and repeatable processes.
• Lead operations across departments: Act as the founder's delegated operational authority across US finance, e-commerce and Peru manufacturing.
• Own operational matters currently handled by the founder: Take responsibility for operational correspondence and decisions.

Qualifications

• Proven operational leadership in a multi-entity, founder-led or 50+ person business.
• Experience in a physical-product business, such as e-commerce, consumer goods, retail, wholesale or manufacturing.
• Strong financial analysis skills: ability to interpret P&Ls, cash-flow forecasts and receivables.
• A proven track record with SOPs, KPIs and process improvement.
• Hands-on AI and automation skills: experience building workflows and integrations.
• Ability to build reliable operating systems and documentation quickly.
• High proactivity and sound judgment.
• Remote work experience with strong organization and follow-through.

Requirements

• Brownie points for fashion or apparel brand experience.
• Wholesale or private-label experience.
• Notion experience.
• Experience acting as a founder's operational second-in-command.

Benefits

• $3,500-$4,500 USD per month*
• Full-time
• Fully remote
• Working hours: 6am-2pm New York time (midday-8pm Eastern Europe/South Africa)
• Minimum 20 days PTO including public holidays