[Hiring] Operations Excellence Manager @Americold

Role Description

Provide engineering and project support to Americold facilities. Drive labor productivity and inventory control improvements through engineered labor standards, performance-based incentive roll-out, ideate and support the execution and sustainment of continuous improvement initiatives.

• Leverage dashboards to monitor site-level labor, inventory, and service performance, identify issues, and drive corrective actions across all assigned sites.
• Identify and drive productivity improvement, process enhancement, and inventory control initiatives through continuous improvement projects.
• Develop, validate, and maintain time-studied standards.
• Calculate and implement performance incentives.
• Ensure proper change management to sustain assigned projects.
• Provide training to operations teams on labor management, inventory control, process improvement tools, and associated systems.
• Evaluate and make recommendations for process improvements.
• Evaluate material handling equipment requirements as needed.
• Keep abreast of the latest technology in warehousing and evaluate for applications.
• Develop project scopes, specifications, and estimates as needed.
• Conduct audits and comparative site analyses to ensure compliance, identify performance gaps, and establish benchmarks for inventory control excellence.
• Assist with improving productivity and reducing costs.
• Create scheduling tools to capture work content.
• Own 5 Habits and labor management system performance improvements.

Qualifications

• Bachelor's degree or higher in Industrial Engineering or equivalent degree, such as Supply Chain, Operations, Engineering, or Logistics, is required.
• 3+ years of work experience in Industrial Engineering or combined equivalent experience with a master’s degree in Industrial Engineering or related field.
• Experience in developing engineered labor standards.
• Continuous improvement experience and knowledge of CI methodologies required.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to work cross-functionally.
• Must be able to utilize problem-solving techniques to identify root causes of failures and solutions to meet targets.
• Strong business planning and analytical skills, including market intelligence, metrics, and financial analysis.
• Must be self-motivated and self-directing.
• Knowledge of distribution center/logistics concepts – understanding of warehousing best practices.
• Willingness to travel 50 – 75% and must be physically located within 1 hour of a major airport.

Requirements

• Experience within the distribution/warehouse/logistics industry preferred.
• Proficient in RF Scanning and Warehouse Management Systems preferred.
• Experience in semi and fully automated material handling systems a plus.
• Ability to drive decision-making through data and relevant business metrics.
• Ability to resolve problems in a timely manner with little or no supervision.
• Ability to manage a project portfolio of varying priorities and impact value.
• Strong computer skills including SQL, Power B.I, MS Office and MSD/MOST experience preferred.

Physical Requirements

• Requires the ability to sit for long periods of time, with frequent interruptions.
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending.
• Requires manual dexterity with normal hand and finger movements for typical office work.
• Talking, hearing, and seeing are important elements of completing assigned tasks.
• May require travel by automobile and airplane for business.
• May require visits to warehouse operations in temperatures at or below freezing.
• May require carrying loads related to travel and the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.
• Requires the use of various electronic tools.