[Hiring] Operations Engineer II @AWeber

Role Description

As an Operations Engineer II at AWeber, you'll spend most of your time:

• Designing and building solutions for AI agents to implement.
• Reviewing agent-generated configuration and code for quality, correctness, and maintainability.
• Coordinating work across systems to keep AWeber's core operational platform reliable, secure, and fast.

This is a hands-on ops role in a busy, AI-first environment where you'll:

• Provision infrastructure, tune monitoring and alerting, and participate in a 24x7 on-call rotation.
• Define infrastructure as code in Terraform.
• Review proposed Kubernetes changes before they ship.
• Wire up new alerts in Grafana.
• Generate documentation usable by both humans and AI agents.
• Work through releases via GitHub and the deployment pipeline.

You'll thrive as an Operations Engineer II if you:

• Are detail-oriented and genuinely curious about why something broke.
• Can manage context switches and competing priorities without losing quality.
• Care about outcomes over output and hold yourself to delivering results.
• Have a growth mindset and learn from experience.
• Are self-motivated to adopt AI-assisted development practices.
• Have a bias for action and ownership mentality, balanced with humility.
• Stay resilient through setbacks and ambiguity without letting quality slip.
• Connect your work to customer impact and share that perspective with teammates.
• Are comfortable working autonomously on small-to-medium projects while being collaborative.

Qualifications

• Bachelor's degree in a STEM-related field or equivalent work experience.
• 2+ years in a platform engineering or systems/operations role.
• Working knowledge of AI development tools and coding assistants.
• Strong analytical and troubleshooting skills.
• Experience in a 24x7 on-call rotation.
• Experience with containerized, cloud-based infrastructure (Kubernetes, Docker).
• Comfort with shell scripting and Python.
• Solid grasp of networking fundamentals and security concepts.

Requirements

• Experience troubleshooting across Linux and Mac-based environments.
• Experience using Git or Mercurial for version control.
• Experience configuring monitoring and alerting with tools like Grafana, Prometheus, PagerDuty, or Sentry.

Benefits

• 100% Remote - we're not going back to the office.
• Strong culture that supports flexibility, entrepreneurialism, and collaboration.
• 100% Company Paid PPO medical, dental, vision insurance (spousal and domestic partner benefits available).
• 4-7 weeks of paid time off and holidays (based on tenure).
• 4 week paid sabbatical (based on tenure).
• 401K retirement plan with 4% company match.
• Company Profit Share.
• Home office equipment and internet stipend.
• Tuition reimbursement, conferences, and learning opportunities.
• Gym Memberships Reimbursement.
• Company Paid Short Term Disability Insurance.
• Company Paid Life Insurance.
• Additional Supplemental Benefits (Long Term Disability, Critical Illness, and Additional Life Insurance).