[Hiring] Operations and Integrations Manager @OneOncology

Role Description

The Operations and Integrations Manager will report to OneOncology’s Sr. Manager, Integrations. This role will play a vital role in supporting the growth of OneOncology through new practice additions and operations projects. Responsibilities include:

• Execute an integrations playbook for oncology, urology, and other multispecialty projects to onboard community oncology practices to the OneOncology network.
• Work with regional operations team to operationalize practice margin initiatives.
• Serve as a relationship manager for practices joining OneOncology during the integrations process, ensuring effective communication and coordination.
• Proactively assess the integration process for potential risks and challenges and develop and implement solutions as needed.
• Support cross-functional projects across operations while monitoring and reporting progress, risks, and project status to leadership.
• Coordinate with multiple technical and operational teams to execute project plans within established timelines, budgets, and resource requirements.
• Provide electronic health record (EHR) training to practice staff and other comprehensive project go-live support.
• Identify tasks, assign and coordinate resources, and manage project plans and checklists to meet project deadlines.
• Clearly identify dependencies, critical paths, and resource needs.
• Work with peers across OneOncology to align priorities and coordinate cross-functional activities.
• Serve as the integrations project management resource with additional support for other service lines and special projects as needed.
• Identify opportunities to improve integration processes, standardize workflows, and increase operational efficiency.
• Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer.

Qualifications

• Minimum 3+ years of experience in project management, business integrations or operational initiatives.
• Experience supporting healthcare practice integrations, operational transitions or organizational change initiatives preferred.
• Experience using electronic health record (EHR) systems and providing EHR training preferred, particularly with OncoEMR.
• Solid knowledge of project management methodology.
• Strong technical skills in Microsoft Office Suite (Word, Excel, PowerPoint).
• Demonstrated experience coordinating cross-functional projects involving multiple departments, stakeholders, and competing priorities.
• Experience identifying opportunities for operational improvements and implementing process changes to improve efficiency and effectiveness.

Requirements

• OncoEMR experience highly desired.
• Clinical operations experience in an oncology setting is highly desired.
• PMI (Project Management Institute) Certification is a plus.

Essential Competencies

• Ability to effectively manage shifting priorities and respond to changing demands in a dynamic work environment.
• Strong verbal, written and active listening skills with the ability to communicate effectively across departments and with practice leadership.
• Customer Service mindset.
• Must be detail-oriented, demonstrate ownership of assigned responsibilities, independently resolve moderately complex problems, and collaborate effectively with cross-functional teams.
• Ability to build relationships, influence stakeholders, and drive collaboration across teams without direct supervisory authority.
• Attendance is an essential job function.