[Hiring] Manager, Footwear Operations @Grainger Businesses

Role Description

Become the customer's first choice for subsidy supported footwear and assorted products they need to keep their team members safe, efficient, and functioning by leading the region's efforts for assigned Shoe-mobile events and on-site footwear locations. Build strong partnerships to facilitate success, which will allow Grainger to effectively extend our reach into our customer's locations and provide superior service.

• Lead a team of Shoemobile Sales Representatives who drive mobile shoe stores to industrial customer job sites on pre-scheduled appointments to service company safety shoe benefit programs.
• Drive continuous improvement of the subsidy-supported footwear and MRO program by analyzing feedback and customer surveys, recommending enhancements, and supporting the implementation and communication of changes to team members and business partners.
• Partner with the Sales team by providing Footwear offer expertise to exceed incremental sales growth expectations to meet return on investment for Footwear engagements.
• Serve as a Footwear advocate by building internal partnerships and communicating the program’s value, helping business partners understand how it solves customer challenges and supports their goals.
• Collaborate with Branch and Onsite Services teams to drive performance and ensure achievement of key operational metrics across In-plant and Branch locations.
• Partner with Finance to track and evaluate the financial performance of Shoemobile and Onsite installations, ensuring alignment with established financial targets.

Qualifications

• Bachelor's Degree or equivalent experience required.
• 5+ years People leadership or relevant experience required; including 2+ years of experience selling Subsidy Supported benefits programs preferable.
• Experience building relationships and communicating at all levels of the organization and external customers.
• Experience with influencing and ensuring alignment with cross functional stakeholders.
• Understanding of customer and market dynamics and requirements would be an asset.
• Experience participating in strategic planning to improve footwear services and financial performance.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

Company Description

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion.