[Hiring] Manager, Datacenter Operations & PMO @Elcro Digital Services

Role Description

We are seeking a Manager, Datacenter Operations & PMO to work directly with leadership to oversee physical datacenter operations, manage vendor and technician coordination, track equipment and parts, and ensure accurate billing for contracted work. This role is central to keeping our operations organized, efficient, and financially accountable.

Key Responsibilities

• Coordinate and schedule physical work across multiple datacenters with contracted technicians, ensuring tasks are completed on time and according to scope.
• Track and manage parts and equipment orders from procurement and sales teams, ensuring proper staging and deployment.
• Review and validate vendor billables in coordination with Accounts Payable, preventing overbilling or unauthorized work.
• Maintain operational documentation, project timelines, and status reports for leadership.
• Help standardize processes and workflows to improve operational efficiency.

Qualifications

• Strong understanding of datacenter environments, including racks, power, networking, and hardware installs.
• Experience managing multiple projects, vendors, or remote teams.
• Excellent organizational, communication, and follow-up skills.
• Must be US-based and reside in the Eastern or Central Time Zone.

Preferred Qualifications

• Experience with colocation providers, hosting, or enterprise IT infrastructure.
• Familiarity with server, networking, and power hardware lifecycle management.
• Experience with operational process improvement and cost control.

What Success Looks Like

• Physical datacenter work is executed on time with clear accountability.
• Vendor billing is accurate and aligned with approved work, with no overpayment.
• Parts and equipment are tracked and deployed efficiently.
• Leadership has visibility into operational status and risks.

Benefits

• High-impact role with visibility to leadership.
• Directly shape and scale operational processes.
• Work in a growing company with complex, real-world infrastructure challenges.