[Hiring] Intern, Operations @American Heart Association

Role Description

The American Heart Association’s Global Corporate Relations (NCR) team is seeking an intern with a passion for project management and helping others through efficiency. Ideal candidates will be creative, possess graphic design skills, excel in written communication, and have strong attention to detail.

Internship Overview:

• Time Commitment: 20-25 hours per week
• Internship Duration: 1/25/27-5/7/27
• Location: Remote
• Salary: $23.00 per hour

Internship Outcomes:

• Gain important and practical job skills to be successful in a non-profit environment.
• Opportunity to explore a career-path with a reputable voluntary health/service organization.
• Complete an internship that enriches your academic and professional resume as well as enriching your personal life by making a difference in the lives of others.

Responsibilities:

• Assist with the end-to-end contracting process: prepare contract templates, gather required attachments, route documents for review, and track approval status.
• Support Contract Repository maintenance — file executed agreements and update contract data.
• Perform basic invoice processing tasks: verify coding, and prepare documents for Finance review.
• Help reconcile small budget line items and assist with monthly expense tracking and simple reporting.
• Enter and maintain accurate data in Smartsheet/Salesforce/Excel (or other team systems): contacts, contract statuses, revenue/expense entries, and event registrant info.
• Respond to internal requests for documentation, archive retrieval, and contract copies in a timely manner.
• Participate in process improvement discussions and help pilot small automation or tracking enhancements.
• Provide general administrative support as needed (scheduling meetings, taking notes, preparing meeting materials).

Qualifications

• Candidates who are seniors or graduate students pursuing a degree in business, non-profit management, or a health administration degree program.
• Strong attention to detail and accuracy in data entry.
• Proficient with Microsoft Excel and Word; experience with Smartsheet, Salesforce, or similar CRMs is a plus.
• Strong written and verbal communication skills; professional and responsive when interacting with vendors and internal stakeholders.
• Ability to prioritize tasks, meet deadlines, and manage multiple assignments.
• Comfortable working in a collaborative, fast-paced environment and handling confidential information with discretion.
• Intermediate to excellent proficiency in MS Word, Excel, Outlook, Teams, PowerPoint, and basic knowledge of Canva.
• Required Equipment: Reliable Wi-Fi connection.
• Minimum availability of 20 hrs/wk, M-F between the hours of 9am-5pm.
• Must be legally authorized to work in the United States for any employer without sponsorship, now or in the future.

Benefits

• Competitive compensation and ongoing professional development and training.
• Opportunity to join Employee Resource Groups (ERG) or be a mentor/mentee in the professional mentoring program.
• Access to Heart U, the Association’s national online university, with more than 100,000 resources designed to meet your needs.
• Participation in Teladoc General Medical and Behavioral Health programs.
• Access to the Employee Assistance Program (EAP) at no cost.