[Hiring] Head of Operations @M Group

Role Description

You'll be responsible for leading the operational delivery of OHL Transmission activities across England and Wales, ensuring projects are delivered safely, efficiently and sustainably while maintaining exceptional standards of customer service and commercial performance.

• Provide strategic and operational leadership across OHL Transmission projects and programmes throughout England and Wales.
• Be accountable for the safe, efficient, commercially responsible and sustainable delivery of all operational activities.
• Drive delivery excellence across safety, quality, programme performance, productivity, customer satisfaction and commercial outcomes.
• Work collaboratively with engineering, commercial, finance, planning, SHEQ, procurement and resource teams to ensure delivery requirements are achieved.
• Lead, develop and motivate high-performing teams, ensuring appropriate capability, competence and succession planning is in place.
• Embed a culture of continuous improvement, innovation, standardisation and lessons learned across the operational organisation.
• Identify and manage operational risks and opportunities, implementing effective controls and mitigation strategies.
• Ensure commitments made during tender and pre-construction phases are effectively translated into operational delivery plans.
• Review resource planning requirements across site managers, engineers, supervisors and direct labour teams.
• Represent the business professionally, building strong relationships with clients, partners and key stakeholders.

Qualifications

• Proven experience operating at a senior leadership level within OHL Transmission, electricity networks or a similar high-voltage infrastructure environment.
• Extensive knowledge of overhead line construction, refurbishment and maintenance activities across 132kV, 275kV and 400kV networks.
• Demonstrable experience delivering operational excellence across safety, quality, customer service, programme delivery and commercial performance.
• Strong understanding of operational delivery within regulated and highly governed environments.
• Excellent leadership and people management skills, with the ability to inspire, influence, coach and develop high-performing teams.
• Sound knowledge of CDM Regulations, Principal Contractor responsibilities, statutory duties and industry standards.
• Strong understanding of OHL-specific risks and controls, including working at height, lifting operations, outages, earthing and temporary works.
• Experience driving continuous improvement, operational efficiency, innovation and standardisation.
• The ability to balance competing priorities, make sound decisions and deliver results in a fast-paced operational environment.
• A recognised health and safety qualification would be advantageous.
• Full UK driving licence and willingness to travel regularly throughout England and Wales.

Benefits

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme
• Company car and fuel card with a range of EV and hybrid vehicles to choose from or car allowance
• My Car Choice our salary sacrifice EV/ Hybrid car scheme
• Private health care and health care cash plan for you and your family
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays