[Hiring] Emergency Management Assistant Facilities Management @JLL

Role Description

The Emergency Management Assistant Facilities Manager will work closely with the Emergency Management Facilities Manager and Vendor Manager to develop sound working relationships with key client staff. Manage the day-to-day client activities for the assigned property/facilities.

Main Duties:

• Assist the Emergency Management Facilities Manager to deliver the full range of services to the Entities.
• Team Leadership & Development:
  • Build a collaborative environment that promotes performance excellence, high morale, trust, and provides training opportunities for team members.
• Client Relationship Management:
  • Proactively engage stakeholders across multiple organizational levels to meet expectations and balance client needs with firm requirements.
• Emergency Management Services:
  • Manage designated facilities, ensure compliance with fire and safety regulations (AS-3745), and coordinate training, documentation, and site improvements.
• Complex Problem-Solving:
  • Handle multiple operational matters daily with ability to navigate ambiguity and resolve complex issues effectively.
• Quality & Operational Excellence:
  • Implement continuous improvement practices, industry best practices, and regularly review operations to reduce costs and improve standards.
• Business Continuity Planning:
  • Ensure disaster recovery and business continuity plans are implemented, maintained, and effective.
• Health & Safety Responsibility:
  • Maintain duty of care for own safety and others, report near misses and incidents through proper channels, and comply with WHS guidelines.
• Database & Systems Management:
  • Develop proficiency in property management systems, maintain accurate data, and ensure timely documentation uploads to JLL and client portals.
• Risk Management:
  • Implement and maintain JLL's Operational Risk Management (ORM) program with proper escalation and incident reporting procedures.
• Compliance & Business Conduct:
  • Adhere to all JLL guidelines, procedures, strategies, and ensure statutory regulatory compliance across all operations.

Qualifications

• Min. Bachelor’s degree in facilities management, building, business or 3 years + experience in facilities, property management, or related field.
• Leadership skills and ability to liaise effectively with all stakeholders to successfully deliver projects.
• Experience working in critical environments & facilities.
• Knowledge of HS&E requirements.
• Knowledge of vendor management for specialized services.
• Understanding of basic technical aspects of property.
• An Australian Citizen.

Benefits

• Join an entrepreneurial, inclusive culture.
• Work with like-minded people to achieve great things.
• Develop your strengths and enjoy a fulfilling career full of varied experiences.

Location

• Remote – Canberra, ACT, Melbourne, VIC, Sydney, NSW.