[Hiring] Director of Operations @Trinity Health

Role Description

Provides leadership, guidance, direction & accountability for the performance, regulatory readiness & operational results of large, strategic / diverse disciplines, cross-functional teams, or departments / services over a large functional domain or multiple domains (e.g., regions, service areas or Regional Health Ministries (RHMS)).

Essential Functions

• Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Leadership

• Provides advice, guidance & leadership to RHM & Market / Ministry leaders in developing strategies & in the achievement of performance goals.
• Enables collaboration across & within System Services, Service Areas, RHM & Regions to ensure consistency & integration of strategy & operations.
• Guides, trains, mentors & monitors colleagues while contributing to the development & implementation of strategic plans (e.g., RHM, Regional, Service Area, Service line, System Services).

Direction & Growth

• Provides advice, guidance & leadership to System Services, Service Areas, RHM & Markets, including Merger & Acquisitions (M & A) & other growth opportunities.
• Leads standardization / systemness & optimization of policy, process, methodology & establishing a national community of practice.
• Oversees vendor / contract labor management including centralizing strategy & optimizing spend.

Strategic Support & Accountability

• Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives.
• Responsible for supporting regional efforts to comply with functional area priorities.
• Accountable for the selection, evaluation & overall success of the functional leadership teams.
• Serves as an organization-wide focal point for establishing functional strategies & governance over financials & staffing.
• Accountable for communication between System Services, Service Area function, RHM & Markets leaders.

Operational Delivery

• Responsible for measuring & reporting Key Performance Indicators (KPIs) / metrics & value delivery.
• Implements & drives the financial & operational strategies for the assigned function / service area.
• Provides advice, guidance & leadership for the colleague life cycle.
• Maintains a working knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role

• Enables system & region-level strategy to address internal or external business & regulatory issues; provides functional expertise & ensures fulfillment of performance & service standards.
• Identifies, defines & solves complex problems that impact management & direction of the business.
• Collaborates with Service Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations.
• Provides decision support, operations & / or optimization leadership focus.
• Has responsibility for making decisions & managing risk that impact day-to-day regional, service area, or health ministry functional operations with potential for short- to mid-term impact on the enterprise as a whole.
• Oversees direct staff that includes leader with direct reports or oversees large / complex programs without direct reports.

Qualifications

• Bachelor’s degree in business administration, Healthcare Administration, or related field.
• Seven (7) years’ experience in healthcare with progressively increasing leadership & responsibility.
• Valid driver’s license where required by assignment.

Additional Qualifications

• Master’s degree Business Administration (MBA) or Healthcare Administration (MHA); equivalent experience considered.

Pay Range

$176,596 - $291,384

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.