[Hiring] Director Equipment Finance Operations @First Citizens Bank

Role Description

This is a remote role that may only be hired in the following locations: Iowa and Tennessee. This position manages Equipment Finance Operations, responsible for a team of associates who provide processing and operational support for Equipment Financing activities. Oversees daily workflow to ensure accuracy and efficiency throughout all activities. Develops business plans that improve processes and performance. Creates operational policies and procedures, ensures their maintenance, and monitors for compliance within the department. Leads operational project planning and execution. Partners with business leaders, teams, and other stakeholders towards the achievement of high operational standards.

Qualifications

• Bachelor's Degree and 8 years' experience in Financial Services Operations -OR-
• High School Diploma or GED/Equivalent and 12 years' experience in Financial Services Operations

Requirements

• Develop ideas and turn them into actionable project plans
• Manage assigned projects and sponsoring certain operational processes inclusive of technology needs
• Manage and report service quality levels
• Quality Assurance or Auditing
• Encourage creativity, innovation and teamwork
• Microsoft Office skills

Benefits

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits .