[Hiring] Business Operations Associate @Trust Wallet

Role Description

We’re looking for a proactive Business Operations Associate to keep the team running smoothly. You’ll manage vendors, contracts, payments and tool access, help test our product, and improve how we work.

• Vendors and contracts: own the vendor inventory (contracts, pricing, owners), track renewals, route NDAs and agreements for signature, and flag unused subscriptions so we can cut costs.
• Payments and finance: process vendor payments, collect invoices and reimbursements, follow up on refunds, and support reconciliation.
• Access management: map our tools, owners and admins, centralize billing, and support access reviews.
• Product support: test new features, report and re-test bugs, triage user feedback, and research vendors and competitors.
• Process and documentation: keep Notion and Google Drive organized, maintain SOPs, automate repetitive tasks, and run meeting logistics.
• Events and travel: plan team offsites and organize travel for trips and industry events.

Qualifications

• 3 years in business operations, procurement or finance operations, ideally at a startup or tech company.
• Experience with vendor management, invoices and payments.
• Highly organized, detail-oriented, with strong follow-through.
• Comfortable administering SaaS tools (Google Workspace, Notion, Slack).

Requirements

• Nice to have: a Web3 or fintech background, experience with automation tools (Zapier, Apps Script), AI tools or event-planning experience.

Benefits

• Be a part of the world’s leading blockchain ecosystem that continues to grow.
• Excellent learning and career development opportunities.
• Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
• Tackle fast-paced, challenging and unique projects.
• Work in a truly global organization, with international teams and a flat organizational structure.
• Work fully remotely with flexible working hours.
• Enjoy competitive salary and benefits.