[Hiring] Area Director of Operations @American Healthcare Management Group

Role Description

The Area Director of Operations is the senior operator in the field. You will lead the Executive Directors of the communities in your area and answer for three things in each one:

• Quality of care and operations
• Financial performance against budget
• State compliance

You report to the Executive Vice President and work closely with our Founder & CEO on growth. Your portfolio starts in Florida and will grow as AHMG adds communities.

What success looks like after year one:

• Every community is survey-ready, with no repeat or uncorrected deficiencies.
• Each Executive Director runs a monthly P&L review against budget, and labor and controllable expenses are on target.
• Occupancy and revenue per occupied unit (RevPOR) are moving toward budget in every community.
• You have built a bench: at least one leader in your area is ready to step up to Executive Director.
• New communities have moved onto AHMG systems, standards and reporting on schedule.

Qualifications

• 5+ years of senior living operations leadership, including at least 2 years overseeing two or more communities.
• Experience as an Executive Director or Administrator of an assisted living or memory care community.
• Direct accountability for community operating budgets: you have built a budget and been measured against it.
• Have led a community through a state licensing survey for assisted living or memory care.
• Florida Assisted Living Facility Core Training completed, or willingness to complete it within 90 days of hire.
• Valid driver’s license, reliable transportation, and the ability to travel 50–75% across the Southeast.

Requirements

• A turnaround track record: you improved occupancy, NOI or survey results at an underperforming community, and can show the numbers.
• Experience opening a new community or transitioning one to new management.
• Memory care operations experience.
• Florida AHCA assisted living experience, plus licensure or administrator experience in another Southeast state.
• Bachelor’s degree in healthcare administration, business, or a related field.
• Experience with Welcome Home CRM, an eMAR/EHR platform, and Excel-based budget analysis.

Company Description

American Healthcare Management Group, LP (AHMG) is a senior living management company and the operator behind Elevate Senior Living. We manage assisted living and memory care communities across Florida and the Southeast. Our specialty is turnarounds and new openings: we take communities that are under-performing or just getting started and build them into places residents are proud to live and staff want to stay.

We are small on purpose. The people making decisions know the residents by name, and our area leaders work directly with the executive team.