[Hiring] Virtual Health Clinician - Registered Nurse @Aspen Medical

Role Description

As a Digital Health Clinician, you will provide telephone-based clinical assessment, triage, and health advice for a wide range of presentations, including:

• Acute and sub-acute health concerns
• Mental health presentations
• Health information and advice enquiries
• Adult and paediatric presentations

Using your clinical judgement and assessment skills, you will determine the most appropriate course of action for each caller, including self-care advice, escalation, or referral to suitable healthcare services.

Key Responsibilities

• Conduct comprehensive telephone triage and clinical assessments
• Provide evidence-based health advice across diverse age groups and clinical presentations
• Identify clinical risk and determine urgency of care requirements
• Recommend and facilitate appropriate care pathways
• Refer callers to healthcare services including General Practitioners, Urgent Care Clinics, Virtual Emergency Departments, and other relevant services
• Support safe and effective healthcare decision-making through high-quality clinical assessments

Key Details

• Full-time and part-time opportunities available
• Minimum commitment of 0.4 FTE (32 hours per fortnight)
• Flexible shift lengths, minimum shift length 4 hours
• Available contract hours: 2200hrs to 0800hrs AEST, 2100hrs to 0700hrs AEST
• Initial contract until 30 June 2027
• Fully remote working arrangement

Training & Onboarding

• Comprehensive paid training provided
• Availability to attend two weeks of full-time training (Monday to Friday) is mandatory
• Training must be successfully completed prior to undertaking independent clinical shifts

Qualifications

• Current unrestricted AHPRA registration as a Registered Nurse
• Minimum four years, full-time equivalent post-graduate Registered Nurse experience in acute care, emergency, critical care or complex primary health care (within the last five years)
• Demonstrated critical thinking and sound clinical judgement in fast-paced or unpredictable clinical environments
• Excellent communication and interpersonal skills
• Strong computer literacy and confidence using digital health platforms and clinical systems
• Residence within Australia

Desirable Experience

• Mental health assessment and support
• Experience across both adult and paediatric patient populations
• Telehealth or virtual care experience

Benefits

• Build your expertise in one of Australia's fastest-growing healthcare delivery models
• Make a real impact through urgent care and clinical triage services
• Join a supportive, collaborative team of experienced clinicians
• Help reduce pressure on emergency departments by connecting patients with the right care at the right time
• Enjoy the flexibility and convenience of working from home anywhere in Australia
• Contribute to a nationally recognised service dedicated to improving access to healthcare

Apply Today

If you're looking for a rewarding nursing role that offers flexibility, purpose, and the opportunity to make a genuine difference, we'd love to hear from you. Applications will be reviewed as they are received, so we encourage you to apply early.

For enquiries, please contact:

Andrian Publico
Culture and Performance Support Officer

We are an equal opportunity employer and encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTQI+ people, veterans, and people living with disabilities. As a veteran-owned business, we also welcome ADF veterans with relevant clinical experience.