[Hiring] Telehealth Clinician @PPGNHAIK

Role Description

The Telehealth Family Planning Clinician is part of the staff team that provides reproductive health care services through asynchronous and synchronous modalities in accordance with Planned Parenthood Great Northwest, Hawai‘i, Alaska, Indiana, and Kentucky policies, protocols, and procedures.

• Understand, commit to, and practice a market- and customer-oriented approach to health care delivery.
• Perform duties primarily through asynchronous and synchronous modalities using telehealth capabilities to communicate with patients.
• In compliance with PPGNHAIK medical protocols:
  • Triage, examine, screen, and treat all patients based on current evidence, best practices, and clinical judgment.
  • Follow up on abnormal findings and test results appropriately.
  • Seek consultation and make appropriate referrals.
• Implement new patient services into clinical practice in accordance with protocols and PPGNHAIK training.
• Conduct contraceptive education and medical interviews, such as medical history, and respond to client queries for information of a medical nature via telephone, asynchronous communication, or video platform.
• Identify clinical emergencies and implement appropriate measures.
• Serve as a delegator for support staff as required by state regulations (i.e., Medical Assistants).
• Maintain a safe and clean working environment by complying with universal precautions, OSHA, PPFA, and PPGNHAIK policies and procedures.
• Participate in community education and staff training as needed and provide regular feedback to the Telehealth Management Team.
• Respond to needs of the clinical team by:
  • Monitoring virtual waiting rooms.
  • Providing real-time technological support to patients.
  • Maintaining medical records.
  • Maintaining an efficient and clean medical facility.
  • Processing records.
• Accept individual and joint responsibility for participation in health center efforts for achieving:
  • Three clinician visits per hour.
  • RVU goals.
  • Annual health center fiscal goals in revenue, expenses, and contribution margin.
  • Compliance with all organizational quality assurance guidelines and federal regulations including OSHA.

Qualifications

• License - Women’s Health Care Nurse Practitioner, Adult/Family Nurse Practitioner, Physician’s Assistant, Certified Nurse Midwife (ARNP, PA, or CNM).

Requirements

• Previous experience in an OB/GYN-related field preferred.
• Prior experience with remote/telehealth work strongly preferred.
• Proficiency with EHR systems and information technology is strongly preferred.
• Bilingual English/Spanish skills preferred.
• Minimum one-year prior experience as a Clinician at PPGNHAIK preferred.

Benefits

• This position is eligible for PPGNHAIK benefits.
• Comprehensive benefits plan including medical, dental and vision plans.
• Retirement, paid time off, short and long-term disability, and life insurance.

Other Information

• All new hires are strongly recommended to have the COVID-19 vaccination, including boosters.
• All new hires hired between September and April must present proof of receiving a current flu shot.