[Hiring] Team Lead, Coding @Ovation Healthcare

Role Description

The Coding Team Lead supports daily operational management for the organization's assigned client(s). This position will assist with the ongoing and continuous development and implementation of all coding services by managing resources and ensuring employees work efficiently while maintaining quality expectations for their assigned client(s). The role of the Team Lead includes establishing and maintaining positive relationships with current and past client contacts, coders, and team members from various revenue cycle management departments, both internal and external. Monitoring, tracking, and maintaining DNFC goals and other service-level agreements. The Team Lead should work with the Coding Operations/Account Manager to ensure all policies and procedures are followed and mentor coders assigned to their accounts.

Duties and Responsibilities

• Serve as the point of contact and coding subject matter expert for their assigned clients.
• Manage both on and offshore coding resources tasks and assignments.
• Monitor volume and employee efficiency to maintain SLAs and other contractual obligations.
• Assist in growing coding services.
• May be asked to assist with interviewing candidates.
• Perform or oversee coding, quality reviews, and other middle revenue cycle services.
• Perform, oversee, participate in, and recommend process improvements and operational changes to improve efficiency and client relationships.
• Provide weekly updates regarding the team’s performance in their assigned clients.
• Assist with training and mentoring internal coding staff.
• Create, maintain, and enforce standard operating procedures for their assigned client (client reference documents).

Qualifications

• Excellent working knowledge of coding and complete revenue cycle management services.
• Strong professional verbal and written communication skills.
• Ability to prioritize efforts while multi-tasking in a fast-paced environment utilizing critical thinking skills.
• Excellent organizational skills.
• A team player, always willing to contribute to the organization.
• Use of Microsoft and Windows products.

Requirements

• AHIMA/AAPC Credentials.
• Three or more years of Coding experience.
• 100% Remote.

Benefits

• Comprehensive health and wellness benefits such as medical, dental, vision, life insurance, short and long-term disability coverage.
• HSA with employer contributions, flexible spending accounts for health care, and dependent care accounts.
• Wellness platform with premium incentives.
• Employee assistance support and additional voluntary supplemental plans including accident, critical illness, hospital indemnity, and child disability insurance.
• Robust and flexible paid time off offerings and company paid holidays.
• 401(k) plan with discretionary employer match opportunities.
• Professional development opportunities.
• Company issued equipment.