[Hiring] Senior Vice President, Clinical Quality & Population Health @Matter Health

Role Description

Matter Health is seeking a dynamic, hands-on Senior Vice President, Clinical Quality & Population Health to build, lead, and scale the clinical quality programs, population health strategies, and operational infrastructure that support our continued growth. Reporting to the Chief Medical Officer, this executive will have enterprise-wide accountability for:

• Medicare Star Ratings
• HEDIS
• CAHPS
• Clinical quality improvement
• Clinical programs
• Clinical operations
• Coding and risk adjustment
• Provider credentialing

We are looking for a builder, not simply someone who has managed established programs. The ideal candidate brings a combination of executive-level strategic thinking, deep clinical quality expertise, and a proven ability to roll up their sleeves and execute. This individual has experience building or transforming clinical quality and operational functions, ideally within a startup, high-growth healthcare organization, or similarly entrepreneurial environment.

This is an opportunity for a leader who is comfortable creating structure where it doesn't yet exist, establishing processes and accountability, building high-performing teams, and personally driving initiatives from strategy through implementation. Success requires someone who can move seamlessly between executive discussions, payer relationships, board presentations, and the day-to-day operational work necessary to achieve measurable results.

The SVP will serve as a strategic dyad partner to the SVP of Operations, ensuring clinical and operational priorities remain closely aligned. This leader will also partner with the Chief Medical Officer's Clinical Affairs function and represent clinical quality and population health in executive, payer, regulatory, and cross-functional discussions. This is a highly visible leadership opportunity for an executive who thrives in a growing organization, takes ownership, and isn't afraid to get their hands dirty.

Qualifications

• 10+ years of progressive leadership experience in clinical quality, population health, clinical operations, clinical program management, or a related healthcare function.
• Significant senior leadership experience within a Medicare Advantage organization, value-based healthcare organization, health plan, health system, multisite medical group, or comparable healthcare environment.
• Demonstrated experience personally building, launching, scaling, or significantly transforming clinical quality, population health, or clinical operations functions.
• Proven ability to operate successfully in a startup, high-growth, rapidly expanding, or transformational healthcare environment where processes and infrastructure must be built or substantially improved.
• Direct accountability for Medicare Star Ratings, HEDIS, CAHPS, and clinical quality performance improvement.
• Experience directly leading or owning provider credentialing operations.
• Strong understanding of Medicare Advantage, value-based care, and quality performance requirements.
• Demonstrated experience leading clinical operations and multidisciplinary teams across complex healthcare environments.
• Experience developing, implementing, and scaling clinical quality or population health programs.
• Knowledge of clinical documentation improvement, coding accuracy, HCC/RAF, and risk adjustment.
• Experience using clinical quality dashboards, claims data, analytics, and operational performance reporting to guide decision-making.
• Strong executive presence, communication skills, and the ability to influence C-suite leaders, payers, clinical stakeholders, and cross-functional partners.
• Proven ability to establish structure, build teams, create accountability, and drive execution in evolving or resource-constrained environments.
• A hands-on leadership approach with a willingness to work directly through operational challenges rather than relying solely on delegation or oversight.
• Ability and willingness to travel moderately to Matter Health locations and markets, including Nashville and Memphis.

Requirements

• Master's degree in Healthcare Administration, Public Health, Nursing, Business Administration, or a related field.
• Active clinical licensure, such as Registered Nurse, Nurse Practitioner, or an equivalent clinical credential.
• Experience within an early-stage or rapidly scaling healthcare startup.
• Experience supporting Medicare Advantage populations, including dual-eligible or special needs plan populations.
• Experience with NCQA or URAC accreditation.
• Experience preparing for regulatory surveys, payer reviews, and external audits.
• Experience supporting clinical quality and operational functions across multiple geographic markets.
• Experience working within home-based care, primary care, geriatrics, or other value-based care delivery models.
• Experience serving in a dyad or shared-accountability leadership model.
• Demonstrated success presenting clinical quality and operational performance information to boards, executive leadership teams, payers, or regulatory stakeholders.

Benefits

• Medical, dental, and vision coverage
• Employer-funded HSA options
• Employer-paid life and disability insurance
• Voluntary illness, accident, and hospitalization coverage
• Access to Matter Health's in-person and virtual care services
• Competitive compensation
• 401(k) with company match beginning at Day 60
• Access to financial wellness resources
• Up to four weeks of paid time off
• 10 paid company holidays
• Two volunteer days annually

What Success Looks Like

• Establishing a scalable, enterprise-wide clinical quality and population health strategy with clear priorities and measurable accountability.
• Demonstrating meaningful improvement in Medicare Star Ratings, HEDIS, CAHPS, and applicable quality measures.
• Building or strengthening clinical programs that deliver measurable improvements in patient outcomes and operational performance.
• Creating reliable, scalable provider credentialing processes that support timely onboarding and market expansion.
• Strengthening clinical documentation, coding accuracy, and compliant risk adjustment performance.
• Developing high-performing teams and clear operating structures that support consistent execution.
• Building effective quality dashboards, governance processes, reporting structures, and performance management systems.
• Improving alignment and shared accountability between clinical leadership and operations.
• Establishing trusted relationships with executives, clinicians, payers, regulators, and other key stakeholders.
• Demonstrating the ability to move between strategic leadership and hands-on execution while delivering meaningful organizational results.

Work Location

This is a remote position with moderate travel to Matter Health locations and markets, including Nashville and Memphis. Candidates located near Nashville are welcome to work from Matter Health's Nashville office when desired. Travel requirements will vary based on organizational, leadership, clinical, and operational needs.

Equal Opportunity Employer

Matter Health is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences and are dedicated to creating an environment where every team member feels valued, respected, and supported.