[Hiring] Senior Manager Clinical Audit @CERIS

Role Description

The Senior Manager, Clinical Audit is responsible for planning, leading, and coordinating multiple teams of auditors and associated billing staff in a fast-paced, productivity-based environment to achieve organizational goals. This role oversees auditors performing varying types of medical bill reviews and audits utilizing medical records, itemized bills, and other auditing and coding tools. The Senior Manager, Clinical Audit will need to use critical thinking and analytical skills to make knowledge-based decisions in a fast-paced production environment. This is a remote position.

Essential Functions & Responsibilities:

• Utilize education, experience, and industry best practices to lead teams of auditors to plan, execute and deliver timely and accurate results.
• Professional and timely communication with clients, account management, and other departments.
• Build, lead, and manage remote and/or onsite teams made up of managers, supervisors, and staff through hiring, onboarding, ongoing career development, and a positive team environment.
• Work directly with managers and supervisors to implement performance metrics and evaluation systems to assess individual and team performance.
• Responsible for all HR related duties for direct and indirect staff.
• Responsible for managing and maintaining all KPIs and adherence to SLAs, identifying and resolving problems, preparing, and completing action plans to drive process improvement.
• Responsible for tracking and reporting departmental metrics to director or executive leadership as requested.
• Responsible for monitoring and compliance with turnaround times and other SLAs as required by our clients.
• Responsible for daily, weekly, monthly reviews of various reports, invoices, logs, and expenses.
• Acts as a point of contact for both internal and external customers.
• Maintain HIPAA/patient confidentiality.
• Additional duties as assigned.

Cross-Functional Leadership:

• Partner collaboratively with internal teams across CERIS and CorVel.
• Foster a culture of collaboration, professionalism, support, and cooperation.
• Provide constructive feedback and coaching to improve performance and achieve department goals.
• Promote a culture of integrity, transparency, and accountability.
• Promote open, transparent communication across teams to ensure concerns, risks, and challenges are surfaced early and addressed collaboratively.
• Foster an environment of mutual respect and trust when engaging with internal partners, clients, and external stakeholders.
• Model and reinforce professional conduct, accountability, and integrity in all interactions and decision-making.
• Promote inclusivity, professionalism, and cooperation to enhance team cohesion and organizational culture.

Qualifications

• Knowledge of hospital billing requirements including UB-04, HCFA1500, itemized bills, revenue codes, CPT/HCPCS codes, ICD10 diagnosis and procedure codes.
• Knowledge of industry standards for medical bill audit based on national and state policy guidelines including how to research those policies and guidelines.
• Ability to write and speak clearly, easily communicating complex ideas.
• Ability to interpret and answer complex questions and requests.
• Ability to think critically and work independently to meet deadlines and complete priorities.
• Ability to remain composed in stressful situations and communicate professionally.
• Must be proficient in Microsoft Office applications including Excel.
• Must have exceptional organizational skills.

Requirements

• Registered Nurse licensure required.
• Bachelor’s or master’s degree in nursing or related healthcare field preferred.
• RNs are required to keep current and unencumbered licensure in the state of employment.
• 5+ years of experience in healthcare billing audit or related experience required.
• 3+ years previous leadership experience required.
• Additional certifications in nursing, coding, business management and/or medical bill review a plus.

Pay Range

CorVel uses a market-based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during the interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $92,673 – $143,587

Benefits

A comprehensive benefits package is available for full-time regular employees and includes:

• Medical (HDHP) w/Pharmacy
• Dental
• Vision
• Long Term Disability
• Health Savings Account
• Flexible Spending Account Options
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401K
• ROTH 401K
• Paid time off

Company Description

CERIS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity, and Teamwork (ACE-IT!).