[Hiring] Senior Collector @LCMC Health

Role Description

Your job is more than a job. Elevating your team’s knowledge and your customers’ understanding of medical billing can make a real difference in someone’s life, especially following a complex illness. As a Senior Collector, you’re a vital member of the healthcare financial team that works tirelessly to ensure claims are processed and billed accurately.

Your Everyday:

• Maintain responsibility of the timely submission of all professional claims assigned.
• Work daily electronic billing file and submits insurance claims to third-party payers; reviews daily edit reports from the professional billing system and makes necessary corrections to allow electronic submission.
• Review error reports from electronic payers; identifies errors and makes appropriate corrections to ensure accurate claim submission.
• Monitor claim rejections for trends and issues and reports findings to supervisor.
• Prepare and submit manual insurance claims to third-party payers who do not accept electronic claims or who require special handling.
• Coordinate medical record requests as needed.
• Document billing activity on the patient account; ensures compliance with all state and federal billing regulations and reports any suspected compliance issues to the billing manager and/or supervisor.
• Work with supervision, management, and the patient accounting staff to improve processes, increase accuracy, create efficiencies, and achieve the overall goals of the department.
• Observe best practice processes in billing, follow-up, and customer service activities.
• Participate in staff training that aligns with recognized improvement opportunities and increases understanding of Medicare/Medicaid requirements as well as general billing and follow-up processes.
• Act in accordance with LCMC’s mission and values, while serving as a role model for ethical behavior.
• Adhere to federal and state regulations related to the protection of patient information (e.g., the Health Insurance Portability and Accountability Act (HIPAA) as well as facility-specific guidelines).

Qualifications

• Minimum: 3 years of experience in a healthcare environment, particularly in healthcare billing, collections, payment processing, or denial management.
• High school diploma or equivalent.
• Preferred: Certification in billing and/or coding.

Requirements

• Days (United States of America).

Benefits

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do.

Company Description

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary.