[Hiring] Senior Clinical Product Lead @UnitedHealth Group

Role Description

The Sr. Clinical Product Lead, AI & Product Office brings clinical judgment to the office's product team, helping the Chief AI & Product Officer (CAIPO) drive Optum Health's enterprise AI-enabled product strategy, Agenix solutions portfolio, and product capability agenda. This role designs alongside the team from the first conversation, defines what an AI-enabled product must get right clinically before it reaches patients and care teams, and brings the care teams of each local market into the work.

This individual is accountable for whether what the team ships is clinically safe, clinically useful, and measured on outcomes that matter to patients, including whether each patient got the right care.

This is a job for a clinician who builds. The team is just starting, and you will help build it and shape how it innovates, at the highest level. The office is small today, and that is by design: its leverage is the enterprise AI investment it drives across Optum Health. You will use AI tools in your own work, and you will help care teams use and build with them safely.

The AI & Product Office is building a small, cross-functional product team: product management, engineering, product design, service design, deployment, and clinical, working alongside care team members from each local market team. The team embeds with a local Optum Health market team to find problems with the people who do the work, then design, build, deploy, and measure the products that fix them. What the team learns in the first market is written down as the method for the next one.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Qualifications

• Licensed clinician (MD, DO, NP, PA, or RN) with direct patient care experience
• 5+ years working on clinical product, clinical informatics, or health technology alongside product and engineering teams
• Experience in the healthcare industry and/or within a large, complex, matrixed organization
• Experience using AI tools in your own work today and have built with them: an agent, automation, or large language model tool you designed, built, and ran, at work or as a personal project
• Experience defining clinical requirements or safety criteria for a technology product and seen it through to launch
• Ability to work at the enterprise level and at a single market's level, and to tell which one a given decision belongs to
• Proven solid writing skills: decisions, findings, and disagreements in this office are written down, so the writing is the work
• Proven ability to build relationships at all levels of the organization, earning trust with practicing clinicians and care team members, and leading those who do not report to you
• Working proficiency in the tools this office builds with GitHub and AI coding and agent tools
• Experience working as a senior individual contributor: owns hard problems end to end, working across functions to deliver them

Requirements

• Board certification in clinical informatics, or equivalent informatics training
• Active clinical practice alongside this role
• Experience evaluating AI or machine learning systems for clinical use, including building evaluation sets
• Experience in primary care, care coordination, or home and community care
• Experience leading clinical education or training programs for large clinician groups
• Experience with value-based care and quality measurement
• Experience with health IT policy, standards, or governance bodies

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)