[Hiring] Scheduling Specialist @Virtua Health

Role Description

Schedules inpatient or outpatient procedures.

• Informs patients and physician office of prep instructions or other test requirements.
• Correctly identifies the patient, matches medical records, and facilitates hospital care.

Position Responsibilities

• Responsible for the organized flow of patients throughout the department by accurately inputting surgical procedures and preference cards, orders.
• Acts as the key contact within the department for coordinating the admission process and scheduling surgical procedures.
• Alerts facilitator of current or potential problems and assists in resolution.
• Handles a high volume of incoming and outgoing communication from the unit while providing excellent customer service.
• Maintains medical records, stat reports, enters data into multiple databases, and runs reports as required.
• Maintains office supplies and equipment.
• Assists in orienting new staff on scheduling and data collection processes.
• Assists with unit coverage as needed.

Qualifications

• Previous medical clerical experience.
• Understanding of medical terminology.
• Computer user proficiency (data entry).
• Clear communication skills.
• Professional phone demeanor.

Requirements

• High School Diploma or equivalent required.

Benefits

• Medical/prescription, dental and vision insurance.
• Health and dependent care flexible spending accounts.
• 403(b) (401(k) subject to collective bargaining agreement).
• Paid time off, paid sick leave as provided under state and local paid sick leave laws.
• Short-term disability and optional long-term disability.
• Colleague and dependent life insurance and supplemental life and AD&D insurance.
• Tuition assistance.
• Employee assistance program that includes free counseling sessions.