[Hiring] Registered Nurse @Mind Over Matters Therapeutic & Wellness Services, LLC

Role Description

We are seeking a remote Registered Nurse to support our psychiatric practice through telephone triage, medication coordination, prior authorizations, and patient education. This role works closely with our prescribing provider to make sure patients receive timely, safe, and well-coordinated care.

Responsibilities

• Provide telephone triage for psychiatric concerns, sick calls, medication side effects, and urgent requests using practice protocols.
• Promptly escalate safety concerns and coordinate appropriate appointments.
• Screen medication refill requests and coordinate authorized prescriptions and pharmacy communications.
• Complete prior authorizations and follow up on denials.
• Provide patient education.
• Document nursing assessments and care coordination accurately in practice systems.
• Hand off unresolved patient issues at the end of each shift according to the practice’s escalation process.

Qualifications

• Current, unrestricted Registered Nurse (RN) license with authority to practice in the assigned states.
• Psychiatric or mental health nursing experience preferred.
• Experience with telephone triage, prior authorizations, and pharmacy coordination preferred.
• Strong clinical judgment, communication, and documentation skills.
• Comfortable using electronic health records and other approved practice systems.

Requirements

• Private, confidential workspace suitable for patient calls.
• Reliable high-speed internet.
• Availability during agreed-upon coverage hours.
• Commitment to protecting patient privacy and following HIPAA requirements.

Conditions of Employment

• Employment is contingent on satisfactory verification of professional references, credentials, and licensure; successful background-check clearance; work authorization; and completion of onboarding requirements.

Benefits

• Flexible work from home options available.