Role Description
We are seeking experienced Registered Nurses to join our statewide Urology Triage Pod, providing exceptional telephone triage and clinical support to patients calling with symptoms and concerns related to our Urology practices across the state.
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The Call Center Triage RN supports both new and established patients across the state.
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The RN utilizes clinical judgment, evidence-based triage protocols, and specialty knowledge to:
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Assess patient concerns
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Identify appropriate levels of care
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Provide patient education
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Facilitate timely connection to the appropriate care team or service
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This is an excellent opportunity for an independent nurse who enjoys:
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A stimulating clinical environment
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Critical thinking
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Patient education
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The opportunity to positively impact access to care across a large health system
Training will be completed remotely and may include insight training within Urology clinics to support understanding of specialty-specific workflows, resources, and patient populations.
Multiple positions and shifts are available, including:
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7:00 am β 3:30 pm
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8:00 am β 4:30 pm
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9:00 am β 5:30 pm
Monday β Friday | Full-time
No weekends! No holidays!
Qualifications
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A minimum of 5 years of nursing experience is preferred.
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BSN preferred.
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Previous telephone triage experience is a plus.
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Urology or specialty nursing experience is highly valued.
Requirements
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Requires Basic Life Support certification through the AHA.
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Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
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Requires an Associates of Nursing (ASN); Bachelors of Nursing (BSN) preferred.
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Requires that the RN has graduated from a nationally accredited nursing program.
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Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
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Two years experience in an ambulatory setting preferred.
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Knowledge of procedures for performing the functions appropriate to the specific clinical area and familiarity with designated pieces of equipment and supplies.
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Requires ability to coordinate a number of functions for a group of patients in an effective timely manner.
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Requires awareness and understanding of legal implications of patient care activities and performance as a Registered Nurse.
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Requires ability to assess patients without face-to-face interaction.
Benefits
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Access to many diverse opportunities to learn and develop in meaningful ways.
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Advanced clinical training.
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Leadership development.
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Promotion opportunities.
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Cross training development.
Company Description
Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and weβre home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
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IU Health is ranked No. 1 in Indiana by U.S. News & World Report.
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Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
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A unique partnership with the Indiana University School of Medicine provides access to groundbreaking research and innovative treatments.
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15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation.
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Invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nationβs healthiest states.