[Hiring] Registered Nurse @UnitedHealth Group

Role Description

As the Registered Nurse, you will be responsible for effective care delivery and management of patient care within a specialty, utilizing the nursing process and adhering to current standards of nursing practice. You will:

• Communicate and coordinate effectively with all entities involved in the care of the patient to promote safe, high-quality care.
• Make decisions reflecting critical thinking and evidence-based nursing practice.

Position Details:

• Location: 133 Brookline Avenue, Boston, MA - Remote
• Department: Gastroenterology
• Schedule: 40HRS Weekly

If you are located in Massachusetts, you will have the flexibility to work remotely as you take on some tough challenges.

Primary Responsibilities:

• Build therapeutic and supportive relationships with patients and families, providing education and managing care transitions.
• Assess patient symptoms and concerns received through telephone calls, patient portal messages, secure chat, and referrals.
• Prioritize patient needs based on clinical urgency and established protocols.
• Escalate complex or urgent clinical issues to GI physicians or Advanced Practice Clinicians (APCs).
• Review and respond to patient inquiries regarding GI conditions, medications, test results, and treatment plans.
• Provide clinical guidance within nursing scope of practice.
• Contribute to quality improvement initiatives, mentor nursing staff, and uphold high standards of patient service and safety.
• Manage electronic medical record (EMR) in-basket workflows.
• Review and address patient portal messages, refill requests, test results, and provider communications.
• Identify messages requiring provider review and route appropriately.
• Maintain timely response standards in accordance with departmental expectations.

Qualifications

• Graduate of a State-approved school of nursing.
• Current, unrestricted, license to practice professional nursing in the Commonwealth of Massachusetts.
• Up to date with current standard of nursing care in Specialty.
• 5+ years of experience in Gastroenterology.
• Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience.

Requirements

• Bachelor of Science in Nursing (BSN) - Preferred.
• American Heart Association Basic Life Support (BLS) - Preferred.
• Advanced Cardiac Life Support (ACLS) - Preferred.
• 2+ years of RN experience - Preferred.
• Solid critical thinking, problem solving, interpersonal and patient interviewing skills.
• Ability to interpret clinical information, assess the implication of treatment and develop and implement a plan of care.
• Ability to prioritize, multitask, and work in a rapidly changing environment with multiple demands.
• Excellence in practice, documentation, and cost-effective care utilization. Maintains high patient satisfaction.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401k contribution (all benefits are subject to eligibility requirements).
• Hourly pay for this role will range from $38.66 to $71.87 per hour based on full-time employment.