[Hiring] Regional Director of Clinical Operations @M3USA

Role Description

M3 Wake Research is looking for a Regional Director to lead clinical operations across a region of our site network. You’ll oversee Site Directors and Site Managers, partner closely with principal investigators, and make sure each site hits its enrollment, quality, and revenue goals. This is a hands-on leadership role for someone who enjoys building accountable teams and keeping trials running smoothly.

• Lead, coach, and develop Site Directors and Site Managers, setting clear goals, KPIs, and expectations
• Step in as Interim Site Director, or arrange solid coverage, when a site is in transition
• Monitor site operations and performance metrics to improve efficiency, quality, enrollment, and protocol compliance
• Roll out network-wide processes, systems, and SOPs consistently across your sites
• Partner with site leadership on budgeting, forecasting, FTE planning, and margin management
• Review financial and operational reports to spot risks and trends early
• Work with Marketing and Participant Recruitment to strengthen enrollment strategy and forecasting
• Support BD with feasibility input and site capability assessments
• Work with Quality, Regulatory, and Clinical Affairs on audit readiness and PI oversight
• Build strong relationships with PIs and serve as the regional escalation point for investigator and sponsor concerns
• Support hiring, onboarding, and staffing decisions for site-level teams
• Lead mid-year and annual performance reviews for your direct reports

Qualifications

• Bachelor’s degree in science, nursing, or a related field (equivalent combination of education, experience, and training considered)
• 7-10+ years of progressively responsible experience in clinical research or related operations
• Prior experience managing teams or site operations; 5+ years of people management preferred
• Clinical experience across two or more therapeutic areas
• Experience with multi-site networks, SMOs, TMOs, or hospital-owned physician networks preferred
• Strong knowledge of FDA regulations, ICH-GCP, safety reporting, and investigational product handling
• Healthcare background in a line of business with direct patient care and physician collaboration
• Comfortable making financially sound, defensible business decisions
• Strong communicator across sites, sponsors, CROs, and regulators
• Data-driven, with a track record of developing and coaching talent

Benefits

• 401(k), 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

This opportunity with M3 Wake Research offers a competitive salary of $130,000-$160,000, depending on experience.