[Hiring] Director of Clinical Operations, Strategy, and Innovation @Devoted Health

Role Description

As Director of Clinical Operations & Innovation, you will be a core operational architect driving Devoted Medical’s organization-wide efforts to deliver best-in-class clinical outcomes for hundreds of thousands of members. This is an executive-adjacent, high-ownership role combining strategic problem-solving, rapid-cycle experimentation, and rigorous operational execution across complex cross-functional systems.

• Making care seamless:
  • Streamlining care coordination (e.g., faster labs, preventative screenings).
• Expanding member reach:
  • Deepening member engagement across clinical services and channels.
• Optimizing member encounters:
  • Driving process performance to deliver, evaluate, and refine high-impact care actions.
• Scaling capabilities:
  • Building and expanding cross-channel clinical programs to meet members where they are.

Qualifications

• 8+ years of high-ownership operational leadership in complex, fast-moving, or regulated environments (e.g., tech ops, healthcare ops, marketplace ops, strategy & ops).
• Proven track record of mapping, optimizing, and scaling cross-functional processes that drive core business metrics.
• Comfortable building quantitative models, evaluating experiments probabilistically, and distinguishing true signal from data noise.
• Ability to seamlessly bridge macro strategy with hands-on problem solving (fixing a workflow manually today while building the automated solution for tomorrow).
• Experienced in guiding cross-functional teams directly and laterally with a frontline-first mindset.

Requirements

• Experience mastering intricate operational domains quickly (healthcare/value-based care experience is a plus, but not required).
• Pragmatic curiosity around modern tech tools (e.g., leveraging LLMs/prompting to optimize daily workflows).
• High comfort with ambiguity and rapid change cycles.

Benefits

• Employer sponsored health, dental and vision plan with low or no premium.
• Generous paid time off.
• $100 monthly mobile or internet stipend.
• Stock options for all employees.
• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles.
• Parental leave program.
• 401K program.
• And more....