Role Description
As a Radiology Reporting Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes.
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Collaborate with clinical operation teams with the primary focus of supporting all clinical applications related to radiologist dictations and reporting.
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Work and communicate with radiologists providing RIS support, as needed.
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Work with the System Solutions Team to implement and adjust workflows to improve efficiencies in case distribution and management.
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Manage all radiologist worklists including but not limited to: All Problem, All Pending Dictation, Critical Results, All Pending, and All Suspended, escalating concerns as needed.
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Collaborate with Clinical System Solution Teams to test and implement new software and functionalities related to radiologist workflows.
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Present findings and recommendations as part of workflow and software implementation.
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Answer incoming calls in a courteous and professional manner, following established protocols.
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Call referring physicians to assist radiologists with delivering critical results findings, following established protocols.
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Participate in various projects and/or meetings, and complete other tasks as assigned by management.
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Provide coverage for all positions within case management and reporting division as needed.
Qualifications
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Passionate about patient care and exercise sound judgment and an ability to remain professional in all situations.
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Demonstrate effective and professional communication, interpersonal skills, and respect with patients, guests, and colleagues.
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Have a structured work approach, understand complex problems, and prioritize work in a fast-paced environment.
Requirements
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Bachelor’s Degree in clinical or science-related area or equivalent work experience preferred.
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Two (2) years in Health Care communications and/or customer service work experience preferred.
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Multi-vendor IS experience with RIS/PACS.
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Demonstrate strong customer service, multitasking, critical thinking, persuasion, and analytical abilities, with superior communication and interpersonal skills.
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Able to exercise a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
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High level of proficiency and demonstrated effectiveness in problem determination and resolution.
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Working knowledge of Microsoft Office Products.
Benefits
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Comprehensive Medical, Dental, and Vision coverages.
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Health Savings Accounts with employer funding.
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Wellness dollars.
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401(k) Employer Match.
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Free services at any of our imaging centers for you and your immediate family.