[Hiring] Principal, Clinical Strategy and Execution @Headway

Role Description

Headway is looking for a Principal, Clinical Strategy and Execution to own how our clinical organization runs. Our clinical functions — clinical product, clinical quality, patient safety, clinical education, and more — carry a set of standing obligations that grows every quarter:

• Governance committees
• OKR cycle
• Clinical policy lifecycle
• Clinical risk register
• Expanding portfolio of clinical programs

This role creates a single owner for how that governance work is run while the teams that investigate, audit, and act on provider and patient risk continue to own that work.

You'll be a senior individual contributor who leads through ownership and influence, building governance infrastructure that scales as our network, service lines, and regulatory surface area grow. You will own the operating system that lets the clinical team make fast and clear strategic decisions that keep us aligned with our cross-functional partners and the organization.

As Headway opens novel referral channels, each one needs:

• Clinical protocols
• Triage and acuity criteria
• Escalation pathways
• Documented standards

You'll carry the day-to-day program management — milestones, dependencies, resourcing, escalation, and reporting — while clinical leadership retains clinical decision rights and accountability for clinical content and outcomes. You'll partner with a Senior Clinical Strategy Associate on committee and cadence operations, and work across Compliance, Operations, Data, Product, and more.

If you're a clinician who has built and led clinical programs at scale in a tech-enabled environment, this is a rare chance to design how clinical care is governed as it grows.

Qualifications

• An active clinical license as a master’s level therapist (LCSW, LPC, LMFT), doctorate level clinical psychologist (PhD/PsyD), or other psychiatric clinician (PMHNP-BC, MD/DO), with 7+ years of experience in mental health settings
• Comfort with ambiguity and a builder's instinct
• Experience with clinical governance and policy work
• Genuine operational excellence and a track record of holding programs to a standard and timeline without formal authority
• A data-informed approach
• Real collaboration skill without formal authority
• Motivation from the problem of access to affordable, high-quality mental healthcare

Requirements

• Run clinical governance committee operations, including charters, membership, meeting cadence, agendas, pre-reads, minutes, decision logs, and action items
• Own the clinical team's operating rhythm: staff meetings, planning sessions, offsites, cross-functional forums, and internal communication
• Drive the OKR cycle end to end for the clinical organization
• Own the clinical policy lifecycle end to end
• Oversee execution of our clinical programs under the direction of clinical leadership
• Systematize the clinical team’s risk register entries as a live instrument within the Headway enterprise risk register
• Act as the primary administrative interface between the clinical team and the departments we work across

Benefits

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development