[Hiring] Pharmacy Technician @Shields Health Solutions

Role Description

The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on' approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services. Candidates MUST be nationally certified and registered as a technician with the State of employment. We are seeking a Certified Pharmacy Technician (CPhT) with extensive experience.

Job Duties

• Interpret and enter prescriptions.
• Clarify prescription orders with pharmacist and/or clinician as appropriate.
• Label and fill prescriptions for the pharmacist to verify.
• Perform pharmaceutical calculations.
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify and assemble supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Prepare medication for delivery to patients and departments.
• Answer, resolve, and triage inbound inquiries.
• Provide outbound therapy/medication adherence check-ups.
• Secure refill prescriptions.
• Resolve insurance related issues and assist patients with various forms of financial assistance.
• Maintain pharmacy inventory including drug ordering and receiving.
• Communicate directly with patients over the phone to assist them in the awareness of their medications.
• Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up.
• Manage, organize, and update relevant data using database applications.
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolve problems; recommend improvements; implement change.
• Actively participate in process improvement initiatives.
• Act as a value-added business partner to stakeholders throughout the organization.
• Protect organization's value by keeping information confidential.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Other duties as assigned.

Qualifications

• Strong phone skills.
• Highly proficient in Microsoft Office, particularly Excel and Word.
• Able to quickly learn other database programs and extract relevant information.
• Strong organizational and interpersonal skills.

Traits

• Organized.
• High-integrity.
• Attention to detail.
• Dependable.
• Quality focus.
• Empathetic.
• Good listener/communicator.

Other

• Energetic.
• Highly motivated.
• Team player with strong personal and communication skills.
• Discretion and confidentiality essential as position deals with highly sensitive and private data.

Experience/ Education

• Required Licensure/Certification: Registered with the State of employment and nationally certified as a CPhT or equivalent.
• Years of Experience: Required 1+ years, Preferred 5+ years’ experience as a Pharmacy Technician.
• Education: High school diploma or GED required.

Additional Information

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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [email protected].