[Hiring] Pharmacy Technician @Mercor

Role Description

• Answer medication-related clinical questions using patient context, source materials, and labeling guidelines.
• Review AI-generated responses for clinical accuracy, safety, clarity, completeness, and evidence support.
• Correct inaccurate or incomplete responses and provide structured annotations and written feedback.
• Identify and escalate cases involving insufficient evidence, conflicting guidance, unclear clinical context, or patient safety concerns.
• Apply project rubrics and quality standards consistently while participating in calibration and feedback sessions.

Qualifications

• Must-Have:
• Certified Pharmacy Technician (CPhT) or equivalent pharmacy technician experience.
• Hands-on experience with medications, prescriptions, pharmacy operations, and prior authorization workflows.
• Strong understanding of medication safety, drug interactions, and pharmacy best practices.
• Excellent written communication skills and strong attention to detail.
• Comfortable following structured annotation guidelines.
• Available for 30–40 hours per week during the project.
• Preferred:
• Prior authorization or specialty pharmacy experience.
• Experience with medication access programs.
• Familiarity with Epic, Cerner, or other electronic health record (EHR) systems.
• Experience in clinical quality assurance.
• Experience in AI evaluation, clinical content review, or healthcare data annotation.
• Experience with 340B or medication assistance programs.

Company Description