[Hiring] Pharmacist II, Clinical Consultation @Navitus Health Solutions, LLC

Role Description

Due to growth, we are adding a Pharmacist II, Clinical Consultation to our team. The main duty of the Pharmacist II, Clinical Consultation is to perform telephonic consultations with patients regarding the use of their specialty medication and management of their disease state. The Pharmacist II, Clinical Consultation will perform medication reconciliation, screen for potential drug interactions, and provide side effect management recommendations. The individual in this position will be expected to meet department production metrics and service levels, support quality standards, resolve patient issues, and vary work priorities and activities to accommodate business needs. The Pharmacist II, Clinical Consultation is expected to train less experienced pharmacists, mentor pharmacy experiential learners (interns/students/residents) and act as a knowledgeable resource for the Clinical Consultation team for complex workflow processes, problem solving, and extensive clinical knowledge of specialty pharmacy disease states and medications. The individual in this position works independently with minimal guidance and represents the organization using patient-centered care to enhance the patient experience.

Responsibilities

• Provide patient education through telephonic consultations for patients of the specialty pharmacy in accordance with Lumicera’s Patient Management Program.
• Focus on effective assessment and communication of disease state management, side effect mitigation strategies, administration of medication, appropriate storage, and therapeutic appropriateness, following patient-centered care model.
• Answer clinical questions from patients and caregivers.
• Provide clear, detailed clinical documentation of patient consultations and interventions in pharmacy software in compliance with internal policies and procedures and external regulatory bodies (such as URAC) and EMR systems efficiently.
• Provide oversight of clinical outreach activities for specialty pharmacy patients, including pharmacy transfers, prescription clarifications, and incomplete patient consultations.
• Interpret and clinically evaluate prescriptions for medications within all specialty disease states (including oncology) based on available information and resources.
• Follow through on complex orders and contact providers and/or patients to verify information related to prescriptions.
• Verify prescription information entered in the system by order entry and answer clinical questions from the pharmacy team.
• Document and report medication errors in accordance with company policies and manufacturer contracts.
• Facilitate error reduction and prevention methods based off quality department and ISMP standards.
• Act in accordance with all applicable federal and state laws and with the highest ethical standards.
• Willingness to obtain additional licensure based on business needs.
• Other duties as assigned.

Qualifications

• Graduate of an ACPE Accredited School of Pharmacy with a B.S. Pharmacy or PharmD degree.
• Current, unrestricted pharmacist license in state of residence; must continually obtain education credits to maintain active licensure.
• Job specific certification (such as CSP or BCOP, required within 6-12 months of hire).
• Minimum of two years of relevant clinical experience as a licensed Pharmacist required.
• Specialty Pharmacy experience or solid understanding of specialty pharmacy medications and disease states required.
• Strong clinical background and telephonic clinical experience required.
• Internal Applicants: Meets and/or exceeds all department production metrics, service levels, and quality standards expected of Clinical Consultation Pharmacist.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.

Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance.
• 20 days paid time off.
• 4 weeks paid parental leave.
• 9 paid holidays.
• 401K company match of up to 5% - No vesting requirement.
• Adoption Assistance Program.
• Flexible Spending Account.
• Educational Assistance Plan and Professional Membership assistance.
• Referral Bonus Program – up to $750!

Company Description