[Hiring] Perioperative Business Services Coordinator @Lehigh Valley Health Network

Role Description

Assumes responsibility for OR Scheduling and OR billing duties within LVHN Perioperative Services. Collaborates with multiple departments and colleagues to efficiently compile operating room schedules and effectively audit and post surgical logs for our patients across all perioperative locations.

• Exhibits excellent communication, anticipates needs of ancillary departments in regards to scheduling/billing functions, utilizes PRIDE behaviors at all times and serves as a role model in customer service.
• Acts as a liaison between the operating room and surgeon practices, effectively communicating needs between departments.
• Verifies patient information, case order, procedure, surgeon performing the case, procedural length, and start time with the surgeons office to arrange the operating room schedule for the immediate next day.
• Audits charge/consumption documents generated by clinical nursing staff, reviews accuracy of a patients surgical log before posting on the EMR and subsequently handing off the case log to the coding department.
• Collaborates directly with surgeons, patient care managers of operating rooms, and practice staff to efficiently accommodate specific needs and resolves conflicts and issues in a timely and respectful manner.
• Reviews all components of surgical billing logs, identifies and verifies variances noted, requests changes to be made to appropriate colleagues and nursing staff when discrepancies are found.
• Handles all requests from surgeon practices in regards to reschedules, updating procedures, and/or cancellations in a timely manner.
• Maintains a 48-hour billing turnover rate at a minimum of 90% of the time.
• Audits items marked as miscellaneous supplies/implants, checks for pricing on items via Lawson, and collaborates with supply chain and purchasing departments to determine if such items are chargeable, and at what cost.
• Assists in orientation and training of new staff to job junctions.

Qualifications

• High School Diploma/GED
• 2 years in a healthcare office/hospital setting, performing clerical functions, billing and/or scheduling and communicating with a vast array of healthcare professionals and leadership, or less than 1 year experience in a healthcare setting considered if associates degree or higher obtained.
• Knowledge of medical terminology, surgical procedures, and/or coding/billing.
• Intermediate computer skills, must have ability to understand and maneuver multiple programs.
• Efficient typing, email preparation, and previous experience within EMRs.

Requirements

• Lift and carry 25 lbs.
• Frequent sitting/standing, frequent keyboard use.
• Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Company Description

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy.

• Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.