[Hiring] Patient Services Representative @University of Maryland Emergency Medicine

Role Description

Answers incoming patient phone calls and makes outgoing collection calls regarding balances due. Patient Services Representatives resolve patient questions; contacting appropriate sources when necessary. The representative will conduct such activities as:

• Account investigation
• Follow-up and collections on self-pay balances
• Other duties as assigned

Qualifications

• High school diploma or general education degree (GED) preferred
• Three or more years of experience in a medical office directly related to Patient Services Department and Central Eligibility Team

Requirements

• Residents of the following states will be considered:
• Alabama
• Delaware
• Florida
• Georgia
• Maryland
• Pennsylvania
• Tennessee
• Texas

Benefits

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include:

• Successful candidate's geographic location
• Skills
• Work experience
• Market conditions
• Internal equity
• Responsibility factor and span of control
• Education/training and other qualifications

University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career, and retirement. More information can be found here .