[Hiring] Patient Resource Coordinator @Legacy Health

Role Description

We’ll rely on you to coordinate details to ensure an effective patient discharge. Your exemplary work will reflect the values of teamwork, respect and compassion, effective use of resources, and initiative that are inherent to an organization committed to making life better for others. This role supports our Care Management team remotely.

• The Patient Resource Coordinator is responsible for actualizing the transition plan developed by the Care Management Staff for patients discharging from Legacy facilities including Unity services.
• Providing routine updates to the appropriate teams regarding community resource changes.
• Assists in providing patients with flexible service items, including setting up phones.
• Manages and provides Medicare patients with an Important Message from Medicare (IMM).
• This position provides primary support to Care Management teams. Secondary support may include other teams within the department as needed.
• This position will primarily be focused on data entry and administrative support, including entering, updating, and maintaining accurate patient information in designated systems.
• The role requires attention to detail, data accuracy, and adherence to established procedures to ensure records are complete and up to date in accordance with HIPAA compliance.

Qualifications

• Education: BS/BA, or equivalent experience, required. Prefer BS/BA in a Behavioral Science field for Unity.
• Experience: 1 year of case management, discharge planning, or care coordination in a community mental health organization, primary care or other healthcare work environment.
• Skills:
  • Strong organizational skills
  • Knowledge of community resources and the social service delivery system
  • Excellent organization, oral, and written communication skills for effective interaction with patients, their support persons, physicians, and staff
  • Ability to foster communication and build relationships among the treatment team
  • Excellent time management skills
  • Computer literate and ability to utilize Microsoft programs
  • Data management
  • Initiate coordination
  • Investigate and create new referral pathways

Requirements

• Licensure: None Required. Preferred RBSW for Unity Staff.
• Pay Range: USD $28.47 - USD $40.71 /Hr.

Benefits

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you