[Hiring] Patient Care Coordinator @Dynamic Access LLC

Role Description

We are seeking a detail-oriented and organized Patient Coordinator to coordinate and manage the scheduling of infusion therapy services for our patients. The ideal candidate will possess excellent communication skills, a strong understanding of infusion therapy, and the ability to work collaboratively with healthcare teams to ensure timely and effective patient care.

Key Responsibilities

• Office Administration:
  • Answer phones
  • Receive and manage faxes and emails
  • Help facilitate communication of supply lists between RNs and pharmacies
• Scheduling Coordination:
  • Manage and coordinate the scheduling of infusion therapy appointments for patients.
  • Collaborate with nursing staff and other healthcare providers to optimize appointment availability.
  • Help facilitate deliveries by the pharmacies to the patients.
• Patient Communication:
  • Communicate with patients to confirm appointments, confirm receipt of supplies and drug, and address any non-clinical questions or concerns.
  • Ensure patients are aware of their treatment schedules and any necessary follow-up.
• Record Keeping:
  • Maintain accurate and up-to-date patient records in the electronic health record (EHR) system.
  • Document scheduling changes and communicate updates to relevant team members.
  • Maintain organized and complete patient charts, updated orders and document communication regarding patient care plans.
• Collaboration:
  • Work closely with infusion nurses and medical staff to ensure appropriate staffing levels for scheduled procedures.
  • Participate in team meetings to discuss scheduling challenges and develop solutions.

Qualifications

• High school diploma or equivalent required
• College degree preferred
• Healthcare coordination experience required
• Prior experience in infusion therapy or clinical scheduling strongly preferred
• Familiarity with an electronic health record (EHR) system, preferably Alayacare
• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Working Conditions

• This is a remote position