[Hiring] Patient Access Scheduler I @Fairview Health Services

Role Description

Are you an effective communicator and someone who stays calm in critical situations? Come join our Patient Access Scheduler team and make a difference utilizing your communication skills effectively to positively impact patient’s lives.

We hire Patient Access Schedulers in a class format tied to training schedules. Training is the first 4 weeks of employment so we start a group of individuals to go through training all together. We will be looking to start our next class tentatively December 7. We don't currently know all the schedules/shifts we will be looking to fill, but historically it tends to be a variety of shifts/schedules. Typically either day or evening, some part-time, some full-time. Some schedules may include weekend days and others may not.

The Patient Access Scheduler position is responsible for:

• Pre-registering and scheduling patient appointments for assigned services to the appropriate location with appropriate providers in an attentive and courteous manner.
• Directing calls to appropriate area for services not provided in Patient Access Scheduling.
• Receiving requests for information and ensuring that material is distributed in a timely manner.
• Scheduling, admitting, and pre-authorizing insurance for all patients in area assigned.
• Acting as the first point of contact for our system, partnering with the caller/patient to facilitate an empathetic and compassionate solution, assisting the patient in navigating our complex system.
• Ability to work in a remote environment, maintaining quality and performance expectations in a self-directed manner.

Qualifications

• 2 years in a direct customer facing sales or service setting

Requirements

• Associate of Arts Associates Degree or completion of medical terminology program (preferred)
• 2 years experience in a medical setting (preferred)

Benefits

• Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more!

Company Description

Please follow this link for additional information: Fairview Benefits