[Hiring] Mental Health Professional @Medibank Private Limited

Role Description

Are you a passionate Mental Health Professional and looking for a role that truly makes a difference, while working from home? Join our dedicated Virtual Mental health team and help provide vital support to people experiencing a range of mental health challenges, including those with high acuity needs.

In this role, you will provide:

• Phone and web-based support
• Mental health assessment and triage
• Risk assessment and safety planning
• Psychoeducation and brief interventions
• Referrals to appropriate mental health services
• Crisis intervention

Qualifications

• Bachelors degree in Nursing, Social Work or Occupational Therapy OR a Masters/PhD or Doctorate in Psychology (candidates with different qualifications will not be considered)
• Registration/Professional Membership (unrestricted AHPRA registration or AASW Membership or ability to obtain it)
• Minimum 3 years' recent full-time (or equivalent) experience in acute mental health settings, such as Mental Health Triage Services, Crisis Teams, Mental Health Emergency Departments or Inpatient Units (including experience working with adult populations)
• Demonstrated breadth of knowledge and experience in actively assessing, managing and supporting individuals experiencing acute, active symptoms/episodes across a range of mental health concerns including psychosis, acute suicidality, mood disorders, anxiety disorders, substance use disorders
• Knowledge of common private and public referral and treatment pathways within a stepped model of care provision
• Computer competency and fluency - Ability to manage multiple computer systems, talk and type with speed of 50WPM and familiarity with Microsoft Office tools
• Flexibility - Willingness to adapt current clinical skills to new models of intervention as required by individual programs

Requirements

• Comprehensive full-time paid virtual training (9.00 am to 5.00 pm VIC/NSW time) with start dates on the 25th May and 22nd June (must be available to complete the full training)
• Part-time (minimum of 22.5 hrs per week) to full-time (37.5 hrs) contracts, working shifts between 9.00 am to 10.00 pm NSW local time, Monday to Friday (no overnights or weekends required, though overnight and weekend shifts may be available once experienced in the role)
• This role will be offered as a fixed term contract until 26th February 2027, with a possibility of extension
• A private home office or room with closed door that has modem access to connect an ethernet cable
• Fast reliable internet (ADSL/ADSL2 and Satellite not accepted) with a minimum of 50 Mbps download and 20 Mbps upload speeds

Benefits

• Flexibility in how, when and where you conduct your work
• Join an impressive clinical community with over 1000 healthcare professionals at Amplar Health, including many other mental health professionals
• Feel Good Health Hub – a digital platform for your mobile that gives you access to a range of clinical health and wellbeing services at your fingertips
• Access to trusted professionals such as a health & wellbeing check-in

Company Description

At Medibank, we’ve recently unified our health services under one brand – Amplar Health. With over 1000 employees, our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas.

We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.