[Hiring] Medication Management Coordinator @Trusted Results Therapy Group

Role Description

We're hiring a Medication Management Coordinator to support our growing Psychiatry / Medication Management Program. This is a fully remote position for someone organized and caring who likes keeping things moving: prior authorizations, refill requests, patient communication, and the administrative work behind them.

If you have a medical assistant, medical office, or prior authorization background and want meaningful work from home, we'd love to hear from you.

What You'll Do

• Prior Authorizations:
  • Complete and manage prior authorizations for medications, treatments, and services, and see each one through to a decision.
  • Work with insurance companies and prescribers to get timely approvals, and re-authorize before coverage lapses.
  • Keep patients, pharmacies, and providers updated on approvals and denials, and help with appeals.
• Patient Communication:
  • Monitor the medication management inbox, phone line, and patient portal for refill requests and symptom calls.
  • Check refill requests against the chart, route them to the prescriber, and follow up with patients.
  • Document symptom calls, route them by urgency, and escalate safety concerns right away.
• Clinical Paperwork & Forms:
  • Coordinate the completion of specific forms with providers, clients, and our Medical Records Manager.
  • Send invoices for prescription refills and paperwork completion.
  • Confirm releases of information are in place, and upload completed paperwork to our EHR.
• Administrative Support:
  • Provide remote administrative support as needed, including scheduling support, EHR data entry, and other administrative tasks for the Medication Management Program and TRTG as a whole.

Qualifications

• High school diploma or equivalent.
• Must live in South Carolina.
• Reliable high-speed internet and a private, quiet workspace.
• Strong organization, follow-through, and communication skills.
• Commitment to HIPAA and patient confidentiality.

Requirements

• Nice to Have (Not Required):
• Medical Assistant certification (CMA, RMA, or CCMA).
• Medical assistant, medical office, or prior authorization experience.
• Familiarity with mental health conditions and psychiatric medications.

Pay

$16–$18 per hour

Schedule

Monday–Friday, with possible Saturday availability. Exact hours will be discussed during the interview.

Ready to apply?

Submit your resume. A short note on why this role interests you is a bonus.

EEO Statement

Trusted Results Therapy Group is an Equal Opportunity Employer and does not discriminate on the basis of color, religion, national origin, age, genetics, disability, pregnancy, veteran status, or other legally protected status in employment opportunities and benefits.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Signatures

This job description has been approved by management.