[Hiring] Medication Access Specialist @Visante Consulting LLC

Role Description

The Medication Access Specialist plays a vital role in Visante’s managed services team, providing integrated remote support to patients, pharmacists, and providers. Responsibilities for this position include:

• Streamlining patient intake processes
• Navigating insurance requirements
• Enhancing medication access
• Conducting patient outreach
• Reducing the financial burden of high-cost prescriptions

Acting as a liaison among pharmacies, clinic staff, and insurance providers, the specialist:

• Optimizes treatment initiation
• Improves patient satisfaction by conducting benefits investigations
• Handles medication authorizations
• Manages insurance denials
• Identifies assistance programs

The specialist communicates medication options and financial resources to patients while monitoring insurance status and reporting access issues to the treatment team. Emphasizing collaboration and efficiency, this position contributes to Visante’s mission of ensuring patients receive the medications they need and improving patient outcomes.

Qualifications

• High school diploma or equivalent (Required)
• Minimum of three years of pharmacy experience in healthcare or with pharmacy providers focused on medication access (Required)
• Two years of healthcare revenue cycle experience, including medication authorizations and preadmission/precertification processes (Preferred)
• Expertise in retail pharmacy PBM adjudication (Preferred)
• Proficient in utilizing CoverMyMeds® for prior authorization submissions (Preferred)
• State Board of Pharmacy Technician registration obtained within 2 months of start date, if applicable based on state requirements (Required)
• Active CPhT certification through either PTCB or NHA (Preferred)

Requirements

• Demonstrate strong judgment and decision-making
• Effectively manage competing demands while prioritizing tasks and meeting deadlines with urgency
• Cultivate strong client relationships
• Exhibit excellent interpersonal and team collaboration skills
• Communicate professionally and concisely in both verbal and written forms
• Possess extensive expertise in medication reimbursement, prior authorization, and healthcare coding
• Utilize analytical and creative problem-solving abilities to diagnose and resolve issues
• Maintain confidentiality and ensure accuracy
• Leverage proficiency in Office Suite (Word, Excel, PowerPoint) to analyze and disseminate critical information effectively

Benefits

• Competitive salary
• Benefits for this full-time salaried role

Company Description

Visante is committed to maintaining an environment free of discrimination, harassment, and violence. This means there can be no deference because of age, religion or creed, gender, gender identity or expression, race, color, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable laws and regulations.