[Hiring] Patient Access Specialist @St. Luke's Health System

Role Description

At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. Connect serves as a healthcare contact call center, centrally situated in downtown Boise. As the primary gateway to our patients' healthcare journey, we play a crucial role in facilitating their experiences.

This position will support Outpatient Imaging scheduling and order transcription.

Schedule: Monday-Friday 11:30am - 8pm

What you can expect:

• Provide extensive support via phone and online channels to patients and healthcare providers
• Manage scheduling logistics, referral coordination, and registration, collaborating with providers and facilities to optimize workflow and minimize delays
• Foster community engagement to bolster patients' healthcare journey
• Use a variety of technologies, tools and resources to support departmental workflows
• Once training is completed, the possibility of remote work is based on employee's proficiency

Qualifications

• Education: High School Diploma or equivalent
• Experience: 1 year of relevant experience

Benefits

• Competitive salary and retirement plans
• Support beyond typical medical, dental, and vision offerings
• On-site massages
• On-site counseling via our Employee Assistance Program
• Access to the Personify Health Wellness tool
• Formal training and career development offerings

Company Description

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.